Demo

Collections Specialist

Nymeo Federal Credit Union
Frederick, MD Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 11/7/2026
Job Description

Primary Function:Collect payments for applicable delinquent accounts. Act as an advisor to members needing financial counseling assistance by offering alternatives and solutions.

We arelooking for friendly, service driven individuals to join our team of Rock Stars!

The essence of Nymeo's identity has been captured in our Core Values:

  • Personalized member service, education and rapport
  • People helping people
  • Outstanding products, services and delivery
  • Professional and personal wellbeing of each team member

Voted the 11th Best Credit Union to work for in the nation and Frederick News Post Best of the Best Credit Union for the 9th time, Nymeo prides itself on providing a positive and fulfilling work environment focused on the credit union principle of people helping people.

Primary Function: Collect payments for applicable delinquent accounts. Act as an advisor to members needing financial counseling assistance by offering alternatives and solutions.

Job Qualifications: (Ability)

  • Excellent interpersonal and customer service skills.
  • Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.
  • Ability to prioritize duties to devote attention to protecting the interests of the Credit Union and provide a quality service to its membership.
  • Ability to effectively review documents.
  • Ability to express oneself clearly and concisely, both orally and in writing.
  • Ability to perform necessary computer related input.

Required Experience

  • Job requires a high school level of language, math and reasoning skills.
  • Job requires work in collections or related field for not less than two years.

Benefits

We are proud to offer an excellent benefits package including medical, dental, vision, voluntary life and disability, and 401k to full-time employees including paid time to volunteer in the community, paid Diversity Day to be used when your religious or traditional practices don’t match the Nymeo standard holiday schedule, and paid time off for your birthday.

Keyword: Collections Specialist

Salary.com Estimation for Collections Specialist in Frederick, MD
$44,265 to $55,384
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