What are the responsibilities and job description for the Sales Representative position at NYC ROOMS FOR RENT?
We are seeking a dynamic and motivated Inside Sales Representative to join our team and drive growth through exceptional customer engagement and strategic sales initiatives. In this role, you will be the primary point of contact for prospective and existing clients, helping individuals find suitable housing while delivering outstanding customer service. You will build lasting relationships, identify client needs, recommend appropriate housing options, and convert inquiries into successful placements. Your enthusiasm, communication skills, and sales ability will play a key role in expanding our client base and ensuring a positive customer experience. This paid position offers an exciting opportunity to develop your sales career in a fast-paced, rewarding environment.
Responsibilities
- Respond to inbound inquiries and proactively follow up with prospective clients by phone, text, email, and online platforms.
- Build strong relationships with clients by understanding their housing needs and providing personalized recommendations.
- Convert leads into successful placements through consultative sales techniques and excellent customer service.
- Identify opportunities to upsell additional services and maximize sales opportunities.
- Conduct outbound calls to generate new business and re-engage previous clients.
- Clearly explain company services, pricing, policies, and the rental process.
- Maintain accurate records of customer interactions, appointments, and sales activities using CRM systems and Microsoft Office.
- Coordinate appointments and communicate effectively with landlords, property owners, and clients.
- Resolve customer concerns professionally while maintaining a high level of customer satisfaction.
- Meet or exceed individual sales goals and contribute to overall team performance.
Qualifications
- Previous experience in inside sales, customer service, retail sales, call center, or a related customer-facing role.
- Excellent verbal and written communication skills with a professional phone presence.
- Strong sales aptitude with the ability to build rapport, overcome objections, and close sales.
- Bilingual in English and Spanish is strongly preferred.
- Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
- Comfortable using Microsoft Office, CRM software, and other computer applications.
- Ability to work independently while contributing to a collaborative team environment.
- Strong problem-solving skills and a customer-first mindset.
- Experience in housing, real estate, property management, or roommate placement is a plus but not required.
Pay: $18.00 - $20.00 per hour
Application Question(s):
- Are you available to work on Saturdays?
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18 - $20