What are the responsibilities and job description for the Retirement Processor position at NYC POLICE PENSION FUND?
Retirement Processor
- NYC POLICE PENSION FUND
Posted on
07/20/2026
- Full-time
Location
MANHATTAN
- No exam required
Department
Pension Section
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Job Description
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Visit the NYC PPF Website to learn more.
Job Description
The Retirement Processing Unit is responsible for scheduling sessions, preparing the details of a member’s retirement and includes pension calculations, rollovers, post-retirement paperwork, etc. They are the first and last phase of the retirement process before a member separates from service.
Under the direction of the Supervisor(s) of the Retirement Processing Unit, this candidate will be responsible for performing work as described below. Duties and responsibilities include, but are not limited to, the following:
- Performs moderately complex data entry, record maintenance, and information retrieval using Microsoft Excel, Word, the Comprehensive Officer Pension System (COPS), and other computer-based systems;
- Calculate retirement benefits by determining eligibility, tier status, service credit, benefit amounts, final withdrawals, and tax implications;
- Assist members with pension applications and ensure all required forms are complete and accurate;
- Review and process retirement documents for accuracy and completeness;
- Maintain, update, and research member records while ensuring confidentiality;
- Responds to member inquiries by telephone and other communication channels in a professional, courteous, and timely manner, ensuring information provided is clear, concise, and accurate; escalates complex matters to appropriate personnel when necessary;
- Serve as the Help Desk Liaison and assist with system-related support when assigned;
- Maintain knowledge of retirement policies, procedures, and applicable laws;
- Work on special projects as designated by Supervisor(s) of unit.
Work Location: 233 Broadway, New York, NY 10279
Shift: 9:30AM – 5:30PM
HOW TO APPLY
Go to https://cityjobs.nyc.gov and search for Job ID#: 786420
Salary: The hiring rate being offered for this position is $50,000. If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $57,963. The salary is non-negotiable.
Additional Information
NOTE: This is a full-time on-site position where you will be required to report to the office five (5) days a week for training purposes. After successfully completing training, you may be considered for telework.
A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding including a Pension Plan with the New York City Employee’s Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.
COMMUNITY ASSOCIATE - 56057
Minimum Qualifications
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Preferred Skills
- Excellent communication and organizational skills - Strong computer skills, including Windows, Word, Excel, and database systems - Strong mathematical and analytical skills - Ability to multitask and manage competing priorities - Knowledge of NYPD organization, policies, and procedures preferred.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
786420
Posted until
08/02/2026
Title code
56057
Civil service title
COMMUNITY ASSOCIATE
Title classification
Non-Competitive-5
Business title
Retirement Processor
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
233 Broadway
- Category: Administration & Human Resources
Retirement Processor
Salary : $50,000 - $57,963