What are the responsibilities and job description for the Child Welfare IT Support Specialist (IT Specialist Mid-Level) position at NYC IT Inc?
Hello Folks,We are currently looking candidates for the Child Welfare IT Support Specialist position with one of our New York clients. The position includes delivering training, assisting with new functionality rollouts, ensuring data entry compliance, and offering technical support for data warehouse activities. Ideal candidates have extensive experience supporting child welfare environments and large-scale application implementations. Details:Title : IT Specialist - Mid-LevelLocation : Valhalla, NY 10595Duration : 24 MonthsRate : $34/ HourlyJob Description:Provide CONNECTIONS user support via in-person, email and telephoneProvide direct, on-site instruction to individual users and small groupsProvide instruction on newly released functionalityDeliver presentations to line staffMonitor compliance with data entry requirementsReview training materialsProvide technical assistance with data warehouseRequirements : 44 months of experience providing IT support in a Child Welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.44 months of experience providing implementation support services for new application builds in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.44 months of experience providing on-site user support for a large scale (15k users) distributed child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services.44 months of experience working on a large scale (15k users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support.Best Regards,Meba LaitstepIT Recruiter || NYC IT Inc.M/WBE CertifiedEmail: recruiter@nycitinc.comLinkedIn: linkedin.com/in/meba-laitstep-b5b745192
Salary : $34