The New York City Housing Authority (NYCHA)’s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA’s Department of Resident Services, Partnerships and Initiatives (RSPI), is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.

NYCHA has implemented a Zone Model approach, which leverages NYCHA’s and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this new approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA’s spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services – better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods.

NYCHA REES seeks a dynamic Community Associate to join its Job Generation team. The Community Associate will report to the Job Generation Assistant Director and Supervisor.

Key responsibilities include, but are not limited to the following:

1. Assist with phone banking and screening interested residents for employment, training and other economic opportunities. Document resident RSVPs for scheduled events.
2. Set up space, intake forms, and other items for REES sessions and external events as needed.
3. Help schedule internal team meetings, distribute a sign-in sheet, and provide meeting minutes.
4. Correspond with resident leaders to notify them of contracted work expected in their development.
5. With oversight, perform clerical functions for the Job Generation unit such as updates to Siebel, NYCHA’s case management system, and Excel spreadsheets, creation and distribution of contract folders, and verify tenancy of NYCHA residents.
6. Communicate with community-based organizations and other REES partners to recruit qualified NYCHA residents for employment and training opportunities.
7. Collaborate with other NYCHA departments to help communicate the referral process and document collection for employment and training event led by REES.
8. Post and update job orders on the REES microsite and help distribute resumes to the appropriate Recruitment or Project Coordinator.
9. Support the Assistant Director and Supervisor on all other relevant duties as needed.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

1. Intermediate knowledge of MS Excel and other MS Office applications. 2. Excellent oral and written customer service skills diplomatic and responsive to all inquiries. 3. Keen attention to detail. 4. Strong organizational and data management skills.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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