What are the responsibilities and job description for the Director of Internal Services position at NYC DEPT OF VETERANS' SERVICES?
Director of Internal Services
- NYC DEPT OF VETERANS' SERVICES
Posted on
05/31/2026
- Full-Time
Location
NYC-ALL BOROS
- No Exam Required
Department
NYC DEPT OF VETERANS' SERVICES
Salary Range:
$100,000.00 – $110,000.00
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Job Description
About DVS
The mission of the Department of Veterans’ Services is to connect, mobilize, and empower New York City’s Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families.
DVS fulfills this mission by providing New York City’s Veterans with essential services and programs focused on pivotal areas such as economic empowerment, housing security, benefits, health and wellness, and culture. DVS will continue to strengthen its core services as well as find new ways to serve this dynamic population and ensure that Veterans continue to serve as a major asset for the City.
About the Role Director of Internal Services
The Director of Internal Services oversees the agency’s internal administrative and operational functions, ensuring efficient, compliant, and effective management of agency resources and infrastructure. Reporting to the Associate Commissioner, this position provides strategic leadership and operational oversight across finance, procurement, contract administration, facilities management, personnel coordination, records management, and agency-wide administrative services.
The Director serves as a key member of the agency's leadership team and works collaboratively across divisions to support organizational effectiveness, operational excellence, and the successful implementation of agency priorities.
Reporting to the Associate Commissioner responsibilities include:
EXECUTIVE PROGRAM SPECIALIST - 95844
The mission of the Department of Veterans’ Services is to connect, mobilize, and empower New York City’s Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families.
DVS fulfills this mission by providing New York City’s Veterans with essential services and programs focused on pivotal areas such as economic empowerment, housing security, benefits, health and wellness, and culture. DVS will continue to strengthen its core services as well as find new ways to serve this dynamic population and ensure that Veterans continue to serve as a major asset for the City.
About the Role Director of Internal Services
The Director of Internal Services oversees the agency’s internal administrative and operational functions, ensuring efficient, compliant, and effective management of agency resources and infrastructure. Reporting to the Associate Commissioner, this position provides strategic leadership and operational oversight across finance, procurement, contract administration, facilities management, personnel coordination, records management, and agency-wide administrative services.
The Director serves as a key member of the agency's leadership team and works collaboratively across divisions to support organizational effectiveness, operational excellence, and the successful implementation of agency priorities.
Reporting to the Associate Commissioner responsibilities include:
- Oversee day-to-day internal operations and administrative functions to ensure effective and efficient agency performance
- Manage agency procurement activities, including solicitations, contract administration, purchasing processes, vendor coordination, and compliance with City procurement regulations
- Lead agency budget planning, fiscal monitoring, OTPS expenditures, budget modifications, and financial reporting activities in coordination with internal and external stakeholders
- Coordinate agency facilities operations, space management, equipment maintenance, and workplace improvements to support organizational needs
- Support personnel administration activities, including onboarding, offboarding, staffing coordination, training initiatives, and workforce planning efforts Monitor and evaluate partnership effectiveness and project outcomes to identify opportunities for improvement
- Monitor and ensure compliance with applicable City, State, and Federal regulations, agency policies, internal controls, and reporting requirements
- Develop and implement operational policies, procedures, and process improvements to enhance efficiency and service delivery
- Oversee records management, inventory control, asset tracking, and administrative reporting systems
- Coordinate with City agencies, oversight entities, vendors, contractors, and service providers to support agency operations and strategic initiatives
- Provide operational guidance and support to executive leadership on budgetary, administrative, procurement, and organizational matters
- Supervise administrative and operational staff and support professional development, performance management, and team effectiveness
- Represent the agency at meetings, trainings, working groups, and interagency forums related to operational and administrative matters
- Perform additional duties and special projects as assigned in support of agency leadership and operational priorities
EXECUTIVE PROGRAM SPECIALIST - 95844
Minimum Qualifications
1. A baccalaureate degree from an accredited college and four years of satisfactory professional
experience related to the projects and policies to be performed in the position including 18 months of experience in an executive, managerial, administrative or supervisory capacity; or
2. A four-year high school diploma or its educational equivalent approved by a State's department of
education or recognized accrediting organization and eight years of experience as described in "1"
above, including the 18 months of experience in an executive, managerial, administrative, or supervisory as described in “1” above.
3. A combination of education and/experience equivalent. However, all candidates must have 18 months of experience
Preferred Skills
- Bachelor's degree required Master's degree in Public Administration, Business Administration, Public Policy, Finance, Operations Management, or a related field preferred - 7-10 years of progressively responsible experience in government operations, administration, finance, procurement, budget management, or organizational leadership - Strong knowledge of New York City government operations, procurement processes, budget administration, and financial management practices - Experience managing contracts, procurement activities, operational compliance, and administrative services - Strong written and verbal communication skills, including experience preparing executive-level reports, presentations, and briefing materials - Excellent organizational, analytical, and problem-solving skills with strong attention to detail - Demonstrated ability to exercise discretion, professionalism, and sound judgment when handling sensitive or confidential matters - Experience working with City oversight agencies, auditors, regulatory bodies, and external stakeholders preferred - Proficiency in Microsoft Office Suite, financial management systems, procurement platforms, and administrative tracking systems
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
782238
Posted until
07/20/2026
Title code
95844
Civil service title
EXECUTIVE PROGRAM SPECIALIST
Title classification
Exempt-4
Business title
Director Of Internal Services
- Experience Level:Manager
Job level
M1
Number of positions
1
Work location
1 Centre St., N.Y.
- Category:Administration & Human Resources
Director of Internal Services
Salary : $100,000 - $110,000