What are the responsibilities and job description for the SENIOR DIRECTOR, APPLICATION DEVELOPMENT position at NYC Department of Social Services?
APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Under general direction from the Executive Director exercises wide latitude in determining objectives and approaches to critical assignments & ensure timely deliveries on priorities defined by Program Area in meeting Agency Goals
Information Technology Services (ITS) is recruiting for one (1) Computer Systems Manager NM, to function as Senior Director, Application Development, who will:
Monday-Friday; 9:00am-5:00pm
COMPUTER SYSTEMS MANAGER - 1005D
Minimum Qualifications
Preferred Skills
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Under general direction from the Executive Director exercises wide latitude in determining objectives and approaches to critical assignments & ensure timely deliveries on priorities defined by Program Area in meeting Agency Goals
Information Technology Services (ITS) is recruiting for one (1) Computer Systems Manager NM, to function as Senior Director, Application Development, who will:
- Manage Eligibility & Case Tacking systems supporting various Program Areas.
- Ensure reporting staff adhere to our Agency’s Policies & Procedures.
- Manage a team of IT professionals that are both fulltime & Consultants involved in Maintenance, Operations & Enhancements of Computer systems. Coordinate applications
- Enhance achievement of mutual/independent work objectives; strategize & plans for the assignment of resources, propose solution blueprint, estimate Level of Effort, coordinate & review day to day activities of development units, perform team evaluations and promote a spirit of excellence.
- Evaluate new technologies and software for adoption
- Direct and manage the integration of extremely complex strategic information systems, by using state of the art technologies to create & support data interfaces. Enforce agency policies and regulations coding standards, Cybersecurity policies and mandates, technology upgrade refresh cycles, ITS policy changes and periodic infrastructure upgrades by creating roadmaps and allocating resources, reviewing code and scheduling security testing to ensure that staff adhere to the best practices and proven methodologies laid out in the city Cybersecurity and Agency standards and policy documentation.
- Prepare technical/administrative recommendations for executive management to inform and influence decision making and practice in the formulation of decisions having impact on other areas of ITS regarding the upstream and downstream impacts of systems modifications and performance, to ensure the integrity and efficiency of all DSS solutions and to help ensure the efficient use of Agency assets and resources.
Monday-Friday; 9:00am-5:00pm
COMPUTER SYSTEMS MANAGER - 1005D
Minimum Qualifications
- A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
Preferred Skills
- Thorough understanding of DSS systems to assure a maximum degree of data integrity and cross-platform development. - Hands on experience in .Net Framework, C# & Angular Technologies. - Practical experience in SQL Server & Oracle Database Development using advance scripting techniques and how to leverage them to deliver mission critical systems in an agile setting. - Excellent communication skills and demonstrate leadership in managing a large team of professionals. - Experience developing & leading largescale applications. - Ability to manage a variety technical task specific to application design, development, testing and roll-out. - Identify and mitigate risks associated with project delivery and technology services.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
