Demo

POOL SUPERVISOR

NYC Department of Social Services
Manhattan, NY Full Time
POSTED ON 10/20/2026
AVAILABLE BEFORE 11/17/2026
APPLICANTS MUST BE PERMANENT IN STAFF ANALYST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS)/Civil Service Initiative Unit is recruiting (two) 2 Staff Analyst II's to function as Pool Supervisors who will:

  • Administer Civil Service hiring pools, which entails requesting job descriptions and sending out interview notices to candidates.
  • Oversee hiring pool activity which entails coordinating interviews, responding to inquiries, informing candidates of interviewing decisions, recordkeeping of hiring pool activity/decisions, preparing summary reports of hiring pool, and completing the Disposition of Certification.
  • Coordinate and administering the Agency’s New Hire Orientation Program and preparing, editing, and updating orientation manuals and other pertinent information for new hires.
  • Prepare statistical reports resulting from hiring pools; maintaining tracking sheets regarding the last civil service list number reached for a title, medical, psychological and language testing.
  • Enter, updating, and retrieving information from computerized systems (i.e., NYCAPS, HRTS, PMS, PRISE) and other information storage systems in order to facilitate search, clearance,

verification, and other operations as well as assisting in maintaining data quality control.

  • Assist in the research regarding reinstatement requests and liaising with other city agencies regarding appoints for other city agencies as well as other city agencies appointing for HRA.
  • Maintain, track, and update the Active Civil Service Listing, which indicates all civil service exams that are active, by reviewing the DCAS’ system known as PRISE.

Hours/Schedule: 9 to 5

STAFF ANALYST - 12626

Minimum Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary.com Estimation for POOL SUPERVISOR in Manhattan, NY
$52,417 to $65,650
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