Temporary Case Manager for the Division of Tenant and Owner Resources (HOME TBRA Program)

About The Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

· We maintain building and resident safety and health

· We create opportunities for New Yorkers through housing affordability

· We engage New Yorkers to build and sustain neighborhood strength and diversity.

Your Team

At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD’s rental subsidies are local, state or federally funded. HPD is also working on new programs that will expand its populations served with rental assistance, some examples of these programs may include NYC 15/15, HOME TBRA and HAVP.

The largest program administered is the federal Section 8 or the Housing Choice Voucher (HCV) program, which provides funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.

The federally funded HOME Investment Partnerships Program (HOME) permits HPD to create flexible programs that provide assistance to individual households to help them afford the housing costs of market-rate units. These programs are known as "Tenant-Based Rental Assistance," or TBRA. HPD’s HOME TBRA program will work in a similar way to the Section 8 program, providing tenant-based rental assistance in privately owned housing.

Your Impact:

Case Managers in the Division of Tenant and Owner Resources’ HOME TBRA program are expected to perform case management functions to provide necessary and important services to assist HPD clients. These services may consist of meeting with groups in-house, attending workshops or attending community events.Case managers will ensure participant cases are accurately screened and reviewed for completeness and in compliance with Federal HUD Rules and Regulations.

Key Responsibilities:

· Manage a caseload of assisted or applicant households

· Initial application screening

· Determination and verification of eligibility

· Client briefings (internal and external meetings)

· May perform community outreach to assist program participation

· Prepare and send appropriate correspondence, track responses

· Document case files and electronic records, file preparation

· Rent calculations

· Review of yearly recertification’s of household composition and income/asset information

· Demonstrate ability to manage multiple cases while prioritizing cases for processing

· Attend mandatory trainings

Preferred skills

· Excellent Communication Skills (both orally and in writing)

· Strong Customer Service Focus

· Computer Proficiency

· Bilingual a Plus

· Section 8 or other Rental Subsidy experience a Plus

Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.

How to Apply:

Please submit your resume to DTRPERSONNEL@HPD.NYC.GOV with the subject line “Temporary HOME Case Manager”

Salary range for this position is $26.47 per hour

NOTE: Only those candidates under consideration will be contacted.

NYC residency required

Job Types: Full-time, Temporary

Pay: $26.47 per hour

Work Location: In person

Salary : $26