Strategic Advisor

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $115,000 - $125,000.00

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATION STAFF ANALYST.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuums of community-based child welfare prevention services in the nation, improving safety, well-being, and permanency for thousands of families and children each year. FSD focuses on systems improvement, innovation, and strategic initiatives that require collaboration with major community partners to address urgent or emerging provider and family needs, city or state mandates, and high-priority strategic goals of ACS leadership.

The Office of Program Management & Sustainability (OPMS) oversees a dynamic portfolio of multi-partner projects that advance prevention strategies, foster innovation, and ensure the sustainability of evidence-based programs within the child welfare system. This role manages cross-functional teams spanning program development, systems, data analysis, and practice support. This position is critical to overall operations, supporting our contracted agencies and other key partners to improve safety, well-being, and permanency outcomes for children and families, and to enhance provider agencies' capacity to deliver comprehensive services and meet performance goals.

Preferred Responsibilities

The Strategic Advisor position will report to the Associate Commissioner for OPMS. The preferred candidate will have strong knowledge of fiscal procedures, case practice requirements, and program development to promote alignment across units within OPMS and other ACS divisions. The selected candidate will be tasked with the following key responsibilities:

• Manage the strategic vision and ensure that workflows within the Office of Program Management & Sustainability (OPMS) remain consistent across teams;
• Provide direct supervision and capacity building to staff on skills related to project management, data analytics, and human-centered design to support initiatives that require collaboration with major partners within and outside the division;
• Supervise and support the Strategy and Insight Senior Associate on two major workstreams (1) the Family Experience Survey to ensure compliance with Local Law 17 and ensure the implementation of the Family Feedback Initiative; and (2) the Family Feedback Initiative, which creates a robust process to gather families’ feedback about their experiences in prevention services and make recommendations to leadership on service improvements based on findings;
• Plan and facilitate effective communication with internal and external partners regarding the prevention continuum and intersections with other critical programmatic and policy areas within ACS and at other city agencies;
• Partner with the Associate Commissioner to implement communication strategies to align on messaging across teams and with contracted providers, which includes drafting email communications and guidance;
• Lead workstreams to crosswalk requirements outlined in the Prevention Standards and Indicators with PAMS and Scorecard requirements.
• Facilitate collaboration with internal teams, including the Division of Policy, Planning, and Measurement, to collect and analyze data to understand system health and to drive system policy, funding, and advocacy decision-making;
• Partner closely with contracted resources to ensure that the prevention service systems are responsive to the needs of families involved with the child welfare system and to maximize efficiency in the delivery of those services;
• Apprise FSD leadership of emerging and operational issues, and provide technical assistance for the provider agencies;
• Lead in special projects such as the development of OPMS’ Operational Guide for Contract Processes;
• Prepare documents and make presentations to key partners to generate buy-in, improve the quality of families’ experiences and circumstances.
• Cover meetings to represent the division’s priorities on behalf of the OPMS Associate Commissioner in internal and external workgroup meetings;
• Be a thought partner to identify appropriate metrics and criteria to evaluate the fiscal and programmatic sustainability of programs.
• Manage projects, including defining the problem, identifying resource needs, executing workstreams, and delivering valuable insights across the program portfolio.
  
  

Additional Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at eeo.adacoordinator@acs.nyc.gov or 212-676-6955.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #805742

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Minimum Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
• An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
  
  

Preferred Skills

• Strong analytical skills and the ability to identify connections and make reflections on how initiatives, priorities, and workstreams are related. - Has strong knowledge of a diverse array of program oversight, ranging from contract management, data analysis, program development, and strategy development - Experience working with staff from all levels of an organization, especially senior leaders, from various backgrounds in a large organization - Knowledge of child welfare, especially prevention services - Prior supervisory experience coaching and supporting staff - Is comfortable asking questions, building consensus, and considering other perspectives - Professional and responsive in interactions and demonstrates strong lateral leadership skills to collaborate with internal and external partners and community organizations. -Ideal candidate is flexible, open to new ideas, and engages in iterative processes. - Consistently takes initiative to support other team members. - Successful communicator who is comfortable speaking to large, varied audiences - Team player who seeks and accepts feedback, is grounded, and remains mission-driven - Strong written and verbal communication skills, including facilitation and coaching is discreet and exercises good judgment on highly sensitive information. - Outstanding project management skills is self-directed and can handle complex tasks independently and demonstrates that they can successfully execute, implement, and follow through on a actions in the work plan. - Experience with and comfortable using the following computer programs: Microsoft Office Suite (Word, Outlook, Excel, Data visualization tools, Tableau, Power BI, Teams, PowerPoint, Publisher, Visio, IE) Adobe Acrobat Google Workspace (Docs, Sheets, Forms, Chrome) SurveyMonkey (or other survey program), Airtable
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $98,140.00 – $131,956.00