What are the responsibilities and job description for the Tools/Hardware Sales Associate position at Nyberg's Ace?
At Nyberg's ACE, we offer a flexible work schedule, competitive compensation, and opportunities for professional growth. Joining us means you'll gain expertise in our products and life-enhancing skills.
Position Overview:
As a Full-Time Sales Associate in our Tools and Hardware Departments, you’ll deliver exceptional customer service while stocking, pricing, and organizing merchandise. Your work helps maintain a clean, well-organized store and a great shopping experience for every customer.
The ideal candidate has previous leadership experience, a background in a retail tools or hardware environment, and is looking to grow within the company.
This full-time position requires working 1–2 closing shifts during the week, as well as every other weekend (both Saturday and Sunday).
REQUIREMENTS:
Essential Duties & Responsibilities include the following. Other duties may be assigned.
Customer Engagement:
- Serve as a positive ambassador for Nyberg's ACE.
- Take proactive measures to assist customers in resolving challenges.
- Extend warm greetings to customers upon entry and throughout their store visit. Express gratitude when they conclude their shopping experience.
- Demonstrate a friendly and approachable demeanor, fostering strong relationships with customers and fellow associates.
- Prioritize prompt, courteous, and effective responses to pages and calls.
- Escalate any customer grievances that necessitate management intervention.
- Exhibit a comprehensive understanding of products and familiarity with store layout and item locations.
- Deliver personalized and tailored assistance to customers across the store, upholding the commitment to amaze every customer on every occasion.
Operational Excellence:
- Contribute to a workplace culture defined by positivity, professionalism, and safety.
- Collaborate in tasks related to merchandise reception, verification, and stocking across the store.
- Aid in maintaining appropriate levels of inventory in the back stock area.
- Play a role in sustaining the daily tidiness, organization, and cleanliness of the sales floor, stockroom, and outdoor merchandise sections.
- Assist in presenting a meticulously orderly sales floor, including the arrangement of end caps and promotional merchandise.
- Participate in merchandise resets throughout the store.
- Provide support to Department Specialists, including tasks such as implementing price changes and processing special orders.
- Ensure that all signage throughout the store is current and accurate.
- Operate a forklift with proper training and adherence to safety protocols (if you are 18 or older).
- Promptly report any issues to the Store Leaders for necessary follow-up.
- Contribute innovative merchandising, cost control, or sales improvement ideas to the Merchandising team and/or Store Leaders.
- Actively participate in store meetings to foster effective communication and collaboration.
- Uphold a professional appearance and comportment at all times.
- Fulfill any other assigned duties with dedication and diligence.
Education/Training:
High School Diploma or GED equivalent.
Experience:
- Previous formal retail experience is preferred. Familiarity with hand tools, power tools, nuts & bolts, plumbing, electrical, and home hardware is highly advantageous.
Physical Requirements:
- The role involves standing, walking, lifting (up to 40 lbs.), and occasional climbing.
Nyberg's ACE is an Equal Opportunity Employer. We are dedicated to promoting equal opportunities in employment to support our community.
Nyberg’s ACE, a family-owned business for over 67 years, is proud to be a trusted part of the Sioux Falls community. Our dedicated team goes above and beyond to provide exceptional service, quality products, and a positive experience for every customer. We offer flexible schedules, competitive pay, and opportunities for growth, all while fostering a welcoming, inclusive work environment. At Nyberg’s ACE, we’re not just a retail store; we’re a local cornerstone where quality, service, and community come together.
Salary : $16 - $19