What are the responsibilities and job description for the Facility Operations Team Member position at NYA Sports & Fitness?
FACILITIES OPERATIONS STAFF
LOCATION: NEWTOWN, CT
DEPARTMENT: FACILITIES OPERATIONS
REPORTS TO: FACILITIES MAINTENANCE COORDINATOR AND/OR M.O.D.
STATUS: PART- TIME (NON-EXEMPT)
POSITION SUMMARY
The Facilities Operations Team Member is responsible for executing the day-to-day tasks of cleanliness (custodial) and grounds and building set-up/breakdown activities – ensuring a best-in-class standard for the facility appearance, cleanliness, functionality, and guest/member satisfaction. Must be available to work Nights & Weekends.
DUTIES AND RESPONSIBILITIES may include:
Customer Service
· Greet all members and guests with a smile and hello
· Provide courteous and friendly service to all guests and staff
· Be knowledgeable about prices, leagues, and events
· Resolve all guest concerns and complaints and/or direct to appropriate Manager
· Ensure facility and equipment are clean, clutter-free, and safe
· Assist with member check-in process
Facility Maintenance and Operation
· Perform daily cleaning and disinfecting routines according to the Cleaning Checklist and Cleaning Schedule
· Maintain exterior brand and impressions by sweeping and picking-up debris
· Assist with special maintenance and organization projects as directed and needed
· Assist with event set-up and breakdown according to the daily facility activities calendar
· Ensure correct equipment is available for games, and proper set up of all play areas
· Ensure games and activities start and end on time
· Monitor play areas including turf and courts
· Keep supervisor informed of issues and updates
· Assist other departments as necessary
Job Type: Part-time
Pay: $17.00 - $18.50 per hour
Benefits:
- Opportunities for advancement
Work Location: In person
Salary : $17 - $19