What are the responsibilities and job description for the Accounts Receivable Collections Associate position at NY RE Services?
We’re looking for an Accounts Receivable Collection Associate to join our team on Long Island. We are an established real estate owner/management company in business for 85 years with properties in Manhattan, Queens, Brooklyn, Scarsdale and the Bronx.
Candidates must be self-driven, reliable and resourceful. Strong computer skills, proficient writing skills and strong communication skills are a must. This is an incredible opportunity for an extremely organized individual that thrives in a fast paced environment that requires multi-tasking, the ability to time manage, work independently or with a group, and transition from task to task with ease
Duties include receiving rental payments and posting amount to customer's account; preparing credits when necessary, and keeping records of collection and status of accounts.
Job Responsibilities:
· Reconcile and notify individuals (current tenants and post eviction tenants) of delinquent accounts by mail, email and/or telephone.
· Advise customers of necessary actions and strategies for debt repayment.
· Interface with various internal such as legal, leasing, and field managers, as well as outside vendors.
· Confer with customers by telephone to determine reasons for overdue payments and to review the terms of contracts.
· Locate and monitor overdue accounts, using computers and a variety of automated systems.
· Answer customer questions regarding problems with their accounts.
· Record information about financial status of customers and status of collection efforts.
· Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and phones, and writing reports.
· Perform various administrative functions for assigned accounts, such as recording address changes