What are the responsibilities and job description for the Accounts Receivable Specialist position at NWH?
Key Responsibilities and Duties:
- Records, verifies, and posts payments received by the organization.
- Ensures transactions are recorded promptly and accurately in accordance with internal accounting policies.
- Reconciles payments with accounts receivable ledger and prepares reports of delinquent accounts.
- May be responsible for ad hoc customer billing and responding to customer inquiries regarding bills.
- Processing the daily bank deposits, daily invoicing, incoming and outgoing Trade References for the Credit Team
- Process Invoice Adjustments as requested from Sales
- Process manual Credit notes as requested by Sales
- Process other miscellaneous requests and duties as assigned
- Contact delinquent account holders by phone, email, or written communication to recover outstanding payments.
- Recommend accounts for further action, including escalation, write-offs, or third-party collections when necessary.
- Stay compliant with federal and state collection laws, including the Fair Debt Collection Practices Act (FDCPA)
Basic Qualifications:
- High school diploma or equivalent
- Minimum 1-3 years of related experience
- Highly proficient in Microsoft Office applications including Word, Excel, and Outlook.
- Excellent verbal, written and listening skills
- Proactive in identifying issues, opportunities
- Superior organization skills with strong attention to detail
- Must have exceptional 10 key skills
- Ability to shift priorities and manage time effectively, completing a variety of work with changing deadlines accurately and on time
- Ability to handle highly confidential information and perform non-routine duties with discretion and independent judgment
Preferred Qualifications:
- Bachelor’s degree preferred
- Esker Platform experience desired
- Lumber Track experience desired
- Background in Commercial Collections/Credit
Candidates who meet these qualifications will be considered further.
Perks & Benefits:
- Medical Plans/Dental Coverage/Vision Coverage
- Hybrid Work Week
- Prescription Plans
- Life Insurance
- Short-Term Disability Benefit
- Voluntary Long-Term Disability Benefit
- 401k Retirement Saving with Company Match
- Health Saving Account (HSA)
- Employee Assistance Program
- Employee Engagement Center Support
- Paid Time Off and Paid Holidays
- Employee Engagement Events and Activities
- Employee Referral Bonus (No cap)
Additional Information:
Northwest Hardwoods, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.