Operations Supervisor

Operations Supervisor

Date: May 12, 2026

Location: Coupeville, WA, US

Company: NW Natural

Operations Supervisor

Non-Union Position; Up to 2 positions

WTR-Water Services Management Staff-King Water; Coupeville, Washington (US-WA)

Regular FT, Non-Exempt

Posting # 5549

About Us:

NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.

Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.

NW Natural Holdings' Texas operations are some of the fastest growing utilities in the nation, where our focus is on supporting developers by providing essential services to new communities. Our highly driven out-of-the-box thinkers are motivated to meet developer/builder timelines and requirements and pride themselves on partnerships with the developers, builders, and communities we serve.

NOTE:

Qualified candidates must be able to respond within two hours to their Coupeville, WA reporting location.

The Role:

Manage day-to-day operations in areas designated by Washington Operations Manager. Manage operations team(s) and coordinate completion of work daily.

Day to Day:

• Schedule and oversee daily work by field operators and technicians to fulfill the operational drinking water requirements and task/project requests.
• Develop and manage operations team, develop staff to effectively provide services, to complete training, and to gain certifications in accordance with company policy.
• Ensure compliance sampling requirements are met.
• Ensure all operating manuals are up to date, including but not limited to O&M manuals, Emergency Response Plans, and site sampling plans.
• Ensure all compliance violations are properly communicated and resolved.
• Dispatch and monitor after hours emergency responses. Coordinate staff, equipment, and other resources to address all emergencies as expediently as possible.
• Support the management of client communications.
• Maintain current knowledge and understanding in order to ensure strict compliance with all federal and state rules and regulations.
• Conduct scheduled employee staffing performance evaluations within Company guidelines.
• Comply with all Company policies, procedures, and safety regulations.
• Comply with Company grooming and uniform policy.
• Complete tasks as requested by the Washington Operations Manager.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Come on your first day with:

• Two or more years of experience covering all aspects of utility operation.
• Comprehensive knowledge of laws and regulations that apply to various governing agencies.
• Thorough knowledge of water and wastewater system operations, as applicable.
• Valid Washington driver’s license.

CERTIFICATIONS: Preference to hold one or more upon hire, or must obtain a level 1 certification within one year of employment

• Water Distribution I or II
• Water Treatment Plant Operator I or II
• Wastewater Treatment Plant Operator I or II
• Cross Connection Specialist

WORKING CONDITIONS:

The working environment will be outdoor and indoor conditions depending on the specific supervisory role and need. This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed. Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles. Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment

What we offer:

Health & Wellness –

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform

Work Life Balance -

• Accrue up to 15 Vacation Days annually
• 13 paid holidays
• 3 weeks paid parental leave

Financial -

• Competitive 401K company contribution and match
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement

Hourly Range: $34.37 - $52.24 per hour, depending on qualifications

Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

https://www.careers.nwnatural.com/nwnaturalwater

Deadline: 6/9/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information

NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural Water’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.