Closing Officer

NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride in the nearly 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations. As a Closing Officer with NVR Settlement Services, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch office’s customer service and customer capture efforts. This position is based on-site in our NVR Settlement Services office. Primary Responsibilities ​Contact all customers to discuss the benefits of our services with the goal of earning their settlement business Contact all customers to educate them on the benefits of owners title insurance Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures Create and manage customer service initiatives and provide reporting to branch/operations managers Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings Qualifications 1+ years of sales experience required 1+ years conducting settlements preferred or relevant industry experience Must be able to obtain a Notary Commission and Title Insurance License Excellent customer service skills and strong oral/written communication skills Strong organization skills, attention to detail and the ability to multi-task Proficient with Microsoft suite Life at NVR At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success. NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees. Competitive Compensation Home Purchase Discount Mortgage and Settlement Services Discounts Comprehensive Health, Life and Disability Insurance 401(k) (Full-time employees are eligible to contribute immediately) Employee Stock Ownership Program Vacation and Holidays In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you. We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.