What are the responsibilities and job description for the Strategic Accounts Manager position at NVM Pet Inc.?
Role Description
The Strategic Accounts Manager will own national account strategy and execution with a specific focus on pet specialty channel relationships (e.g., independent pet retailers, Petco/PetSmart programs, specialty distributors). You will set targets, manage national and specialty account relationships, lead forecasting and reporting, and collaborate cross-functionally to align product and marketing initiatives with retailer needs. Experience selling into home improvement, outdoor, or farm channels is a strong plus.
Key Responsibilities:
- Develop and execute a sales strategy prioritizing pet specialty channels while driving performance with major retail and distribution partners (PetSmart, Petco, Chewy, etc.).
- Set and drive attainment of sales targets, monitor KPIs, and adjust plans to meet goals.
- Build and maintain senior relationships with buyers and stakeholders at pet specialty accounts and other assigned national retailers; negotiate contracts, pricing, promotions, and merchandising programs.
- Manage end-to-end sales processes for designated accounts including planning, forecasting, promotions, reporting, and post-performance analysis.
- Leverage deep pet-industry and pet specialty channel knowledge to inform account strategies and product/marketing alignment.
- Monitor market and competitor trends across assigned accounts to identify growth opportunities and mitigate risk.
- Partner with marketing, product development, operations, and finance to ensure successful program delivery and margin management.
- Manage annual and multi-year sales budget and resource allocation to maximize ROI.
Qualifications
- Bachelor’s degree in Business, Marketing, Sales, or related field; MBA a plus.
- 7–10 years in sales with 3–5 years managing national or multi-regional sales teams.
- Proven success selling into pet specialty channels and managing national accounts; deep understanding of pet specialty retailers’ buying cycles, assortment, and promotional dynamics.
- Experience negotiating and managing large-scale retail partnerships.
- Experience selling into home improvement, outdoor, or farm channels (e.g., Tractor Supply, Home Depot, Lowe’s) is a plus.
- Strong leadership, communication, and negotiation skills.
- Proficient in CRM (Salesforce, HubSpot, etc.), Microsoft Office, and data analysis tools.
- Ability to travel nationally as needed.
Working Conditions:
- Full-time, remote role with national travel (50%)
- Competitive base salary performance-based bonus tied to revenue and growth targets
- Opportunity to play a key role in scaling a rapidly growing, vertically integrated business
Note: Job responsibilities and qualifications may be updated based on business needs.
Company Description
NVM Pet is a Charlotte, NC-based manufacturer of premium branded pet beds and accessories, supplying America's largest retailers for over 20 years.
Our 240,000 sq ft domestic facility delivers in-house foam cutting, compression, fiber fill, and eCommerce drop-ship capabilities. Backed by Sumec Group's global supply chain, we offer both import and domestic purchasing with faster lead times, lower costs, and quality control at every stage.
Committed to quality and innovation, we strive to create products that ensure comfort and happiness for pets and pet parents alike. Join a company dedicated to delivering premium pet solutions.
- Assembled in the USA.
- Certified to the highest standards.
- Built for the retailers who demand both.
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