Bilingual Youth Clinical Care Navigator

Working at Northern Virginia Family Services (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At Northern Virginia Family Services (NVFS), we value every team member’s contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.

Join the NVFS Family: We are looking to hire a bilingual Spanish-speaking Youth Clinical Care Navigator to join the Youth Initiatives team! In this role, you will provide brief case management for youth and their families who are seeking services for mental health and substance use. The program focuses specifically on immigrant youth and children of immigrants from Spanish speaking countries who may face the additional barriers to successful access and engagement in services of language, literacy, immigration status, limited technology access or competency, low cultural navigation, and/or needs in multiple domains.

Services include screening for appropriate level of care, explanation of available resources, assistance and support enrolling and engaging in services, and basic needs assessment to identify and address barriers to clients accessing services including through referrals and psychoeducation. Services are designed to be accessible to clients through location, language, and cultural familiarity. Services are provided virtually or in person at a location of the client’s choice to include the home and community.

As the Youth Clinical Care Navigator, you will provide brief, therapeutic case management services to address the families' unique barriers to successfully connecting to mental health and substance use services.

Benefits and Compensation: We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing.

This position has a starting salary range in the low 60s and is a hybrid role.

In this role, you will be responsible for: 

• Conduct intake and screening for all referred clients.
• Conduct clinical screening for all referred clients to assess for appropriate level of care for mental health and substance use needs.
• Provide brief case management services to assigned case load, in accordance with the Service Delivery Model, including assessment, goal plan development, and referral.
• Support clients in recognizing signs and symptoms of mental health and substance use issues and provide guidance on seeking appropriate care.
• Provide psychoeducation on mental health and substance use in accordance with clients’ goal plan and resource needs.
• Conduct follow up with clients 90 days after initial referral regarding client’s ongoing connection, engagement and progress with the previously connected mental health and substance use services.
• Participate actively in team meetings and collaborative service delivery models with other team members to effectively address community, family, and individual needs.
• Initiate and maintain collaborative contact with other agencies working with the youth and their family, including the referral source, and appropriate school personnel in order to effectively coordinate service delivery and monitor clients’ progress towards goals.
• Develop and maintain collaborative relationships with other community services providing services for youth and families.
• Participate in regular individual and group supervisions as directed by Supervisor.
• Assure confidentiality policies and procedures are followed to protect the rights of clients, that reports to authorities occur in the mandated time frames and that critical incident reviews related to these procedures are completed and filed.
• Maintain client files in accordance with program/licensing requirements and NVFS guidelines.
• Prepare statistical and narrative reports as required.
• Participate effectively and positively in required Program and Agency meetings and training.

Your Background:  We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties.

• Master’s degree in Social Work, Counseling, Marriage & Family Therapy or equivalent field from an accredited college or university
• Must have at least two (2) years of related direct service experience providing:
  • individual and/or group services to youth and families,
  • case management or mental health, and
  • working with youth with behavioral health care needs.
• Oral and written fluency in English; Spanish language fluency required. Additional language skills always welcome.
• Experience providing services to immigrants, recently reunified families, and adolesencts.
• Demonstrated knowledge and understanding of mental health and substance abuse

Additional Requirements:

• Successful completion of background checks upon hire
• Must clear Motor Vehicle Record check, have a valid U.S. driver’s license and own transportation in order to transport clients as needed
• Must have reliable transportation to visit client homes and other designated community locations
• May be called upon to work beyond normal working

• Must be comfortable with varying home conditions.