Accounts Receivable Lead

GENERAL JOB DESCRIPTION: The Accounts Receivable Lead creates value by ensuring the accurate, timely, and strategic management of incoming cash flow while overseeing the full accounts receivable cycle and safeguarding company assets through strong internal controls. Serving as the primary point of contact for customers and internal stakeholders, this role manages billing, collections, credit oversight, and account reconciliation while maintaining positive customer relationships and balancing risk with cash flow optimization. In addition to leading daily AR operations, the AR Lead supports the monthly close process, monitors key performance indicators, partners with leadership to manage credit exposure and aging trends, and contributes to the overall effectiveness of the Accounting Team through strong leadership, accountability, and operational excellence.

MAJOR DUTIES AND RESPONSIBILITIES

Invoice Processing & Billing

• Ensure timely and accurate billing of customer invoices, including CPU/NVB deliveries, gang ship freight, monthly and quarterly billing.
• Partner with internal departments to ensure all post-sale fees and adjustments are properly invoiced.
• Print and distribute invoice statements as required.

Cash Application & Payment Processing

• Process credit card, ACH, and check payments accurately and promptly.
• Send ACH payment links upon request.
• Investigate and resolve declined credit card transactions.
• Prepare and enter customer refund information.

Credit & Collections Management

• Monitor aging reports and proactively manage past-due accounts.
• Lead collection efforts while maintaining positive and professional customer relationships.
• Monitor open orders with shipping holds and dealer credit limits.
• Review dealer credit applications and maintain accurate credit limits.
• Add new dealers to the terms/limits page in accordance with company policy.
• Meet regularly with the Controller and PlaygroundEquipment.com leadership to review dealer accounts and credit exposure.

Account Maintenance & Compliance

• Maintain accurate customer account records, including statements, contact information, and payment history.
• Manage lien waivers, sales tax issues, vendor forms, and dealer sheets.
• Ensure compliance with internal controls and company credit policies.

Reporting & Metrics

• Maintain and report on weekly AR key metrics including invoicing volume, cash receipts, aging trends, DSO, and collection effectiveness.
• Support monthly close by reconciling AR accounts and investigating variances.
• Provide analysis and insights related to customer payment trends and credit risk.

Leadership & Team Development

• Provide guidance, training, and mentorship to AR team members.
• Assist in onboarding new staff to ensure understanding of AR systems, processes, and expectations.
• Share best practices to drive consistency, efficiency, and continuous improvement in AR operations.
• Demonstrate ownership and leadership with minimal oversight.

Special Projects

• Participate in cross-functional initiatives and complete special projects as assigned.

ADDITIONAL INFORMATION:

• The tasks and responsibilities outlined in this job description are subject to change as business needs evolve.
• This is a hybrid position, requiring the individual to work from company premises on a routine basis.

EXPERIENCE:

• Bachelor’s degree (Accounting, Finance, or a related field preferred)
• 3–5 years of experience in accounting or finance with demonstrated experience in accounts receivable or credit management.
• Strong understanding of general accounting principles and internal controls.
• Proven experience managing high-volume, customer-facing AR environments.
• Strong ERP experience.
• Advanced Excel skills and comfort with financial systems.
• Demonstrated ability to lead processes and execute with minimal oversight.

Salary : $68,000 - $75,000