What are the responsibilities and job description for the Veterinary Receptionist position at NVA?
Description & Requirements
About Us
We are a busy 3 doctor AAHA Accredited practice focused on providing clients & patients the best experience while helping you grow in your career. We see a variety of patients including cats/dogs, exotic pets, and reptiles! With the diverse cases that come through the door, you can almost guarantee no two days will be alike.
We offer general wellness, diagnostic services, various surgeries even rehabilitation therapy including laser treatments! We are a fun team who enjoys client education, staff appreciation and maintaining a positive work culture!
Perks of Living in Hilton Head
- Over 12 miles of beaches
- Some of the most delicious food you’ll ever eat, especially the seafood
- Locals embrace an eco-friendly lifestyle
- Mild Winters
- Lots of outdoor and water activities including golf, kayaking, dolphin watching, sunset cruises and more!
- Recognized as one of the nation’s top 10 family beaches and the No. 2 island globally
Job Description
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
Qualifications:
- Must be 18yrs old or older
- Must be a self-starter, able to multitask and a team player.
- Minimum of 6 months job-related experience required.
- Is experienced in the teamwork approach and works well with all levels of hospital team members.
If you are passionate about animals and are interested in joining a team of highly devoted animal advocates, our hospital may be the right fit for you.
Benefits
- Employee Pet Discount
- PTO
- 401k
- Medical/Dental/Vision
- Short/Long Term Disability
- Life Insurance