What are the responsibilities and job description for the Medical Director - Specialty or Emergency position at NVA?
Description & Requirements
Lead with Medicine. Lead with People. Lead with Culture.
Boston West is seeking a Medical Director (Emergency or Specialty) who is energized by both clinical excellence and leadership growth—and who believes that culture is not a side project, but the foundation of great medicine.
At Boston West, we lead with our values. We believe exceptional patient care starts with a supported, collaborative, and respected medical team. Our Medical Director plays a pivotal role in shaping not only how we practice medicine, but how it feels to work here.
We currently provide 24-hour Emergency & Critical Care, Internal Medicine, Surgery & Cardiology, with a strategic vision to thoughtfully expand specialty services in partnership with our leadership team.
The Role: What You’ll Do
Medical Quality & Clinical Excellence
- Provide medical leadership to ensure the highest standards of patient care, safety, and clinical innovation
- Develop, maintain, and evolve medical policies, protocols, and best practices
- Lead quality improvement initiatives and support a culture of continuous learning
- Address patient safety concerns with transparency, accountability, and collaboration
- Maintain strong, trust-based relationships with referring veterinarians (RDVMs)
Team Development & Leadership
- Partner closely with the Hospital Director and clinical managers to foster a team-first, psychologically safe clinical environment
- Recruit, mentor, and retain high-quality veterinarians who align with Boston West values
- Conduct annual performance reviews and meaningful quarterly check-ins with DVMs
- Oversee externship and internship education, mentorship, and evaluations
- Support professional growth, CE engagement, and leadership development across the doctor team
Culture, Community & Communication
- Actively model and reinforce a respectful, inclusive, and positive workplace culture
- Foster strong relationships with referring hospitals and the broader veterinary community
- Communicate clearly and consistently with medical staff
- Facilitate and participate in regular medical meetings and leadership forums
- Attend and actively engage in Medical Director Advisory Council (MDAC) meetings
Hospital Operations & Strategic Growth
- Partner with the Hospital Director in day-to-day operations and long-term strategy
- Identify opportunities to strengthen existing services and thoughtfully introduce new ones
- Provide medical input into hospital development, marketing initiatives, and outreach
- Collaborate on equipment, medication, and product selection
- Uphold accountability to best-practice medicine, medical records, and compliance standards
- Participate in leadership training and relationship-building opportunities alongside hospital leadership
Compensation & Benefits:
We offer a highly competitive compensation and benefits package, including:
- Generous base salary 25% production
- Additional administrative pay – with a dedicated admin day each week!
- Sign-on bonus
- Comprehensive health, dental, and vision insurance
- 401(k) with employer match
- Paid Time Off
- CE time and CE stipend
As part of Ethos Veterinary Health, our doctors’ benefit from:
- Collaboration with emergency and specialty clinicians across the Ethos network
- Access to 50 veterinary journals
- Cutting-edge research through Ethos Veterinary Science Consultancy and Ethos Discovery
The Ideal Candidate:
- Board-certified Specialist or experienced Emergency clinician (3 years)
- A values-driven leader with strong communication and emotional intelligence
- Passionate about mentorship, team development, and collaborative medicine
- Balances clinical excellence with approachability and humility
- Excited to embrace and actively shape the Boston West culture
Why Choose Boston West?
At Boston West, culture is not a buzzword—it’s how we operate.
We are deeply committed to our mission, vision, and core values of Collaboration, Inclusivity, Innovation, Community, and Deliberation. We deliver advanced medicine while remaining grounded, supportive, and human-centered.
Our caseload is robust, varied, and intellectually engaging, offering continuous opportunities for growth, learning, and professional fulfillment.
Life in New England
Located in Natick, Massachusetts, Boston West offers access to top-rated schools, vibrant culture, and endless outdoor opportunities. Enjoy world-class dining, professional sports, history, arts, beaches, hiking, and weekend mountain getaways—all within reach. It’s an exceptional place to build both a career and a life.
Next Steps
Interested in learning more? We would love to hear from you! Apply today or email Susanne at Susanne.Miller@ethosvet.com for ER or Tauri at Tauri.VerHow@ethovet.com for Specialty.