What are the responsibilities and job description for the Hospital Operations Manager position at NVA?
Description & Requirements
Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? [HOSPITAL NAME] is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!
For more details, please visit our website at: [HOSPITAL SITE]
The Opportunity:
Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? University Animal Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!
As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!
For more details, please visit our website at: https://www.uahvet.com/
Responsibilities:
- Complete ownership of P&L, accountable for the hospital's performance
- Collaborate with regional leadership to identify trends and forecast the hospital's needs
- Manage accounts receivable
- Oversee hospital inventory and control facility and administrative costs
- Manage payroll for hospital staff
- Develop the hospital schedule and manage labor costs
- Champion change and identify, document, share, and promote best practices
- Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
- Implement new technologies and initiatives to improve operational efficiency
- Establish and drive the culture of the hospital
- Track and maintain current licensures for all DVMs
- Provide feedback and handle challenging conversations
- Demonstrate and reinforce the highest level of client service
Qualifications:
- A bachelor’s degree in business or a related field is preferred
- 3-5 years of experience in a managerial role, including customer service experience
- Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
Benefits:
- Annual Bonus Opportunity
- Health Insurance Benefits
- Free Mental Health Benefit Options
- 401k with Match
- Competitive PTO Plan
- Continuing Education Stipends
- Fair Work-Life Balance