What are the responsibilities and job description for the Client Services Representative position at NVA?
Description & Requirements
Job description
Cherry Hill Animal Hospital is in need of a full time Client Service Representative. Eligible candidates should have experience in the client service department of a Veterinary Hospital or similar facility. We are looking for a flexible, career-minded individual that can work well in a fast paced environment. Schedules vary and Competitive compensation and an excellent benefits package are offered to all full time employees.
Benefit Conditions:
- Only full-time employees eligible
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Communication method(s) used:
- Phone
- In person
Work Remotely
- No
Job Type: Full-time
Pay: $15.50 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $16 - $19