What are the responsibilities and job description for the Client Services Representative position at NVA?
Description & Requirements
Client Service Representative (CSR) – Veterinary Clinic
We are a fast-paced, 4 doctor veterinary clinic looking for a friendly, organized, and compassionate Client Service Representative to join our team! If you thrive in a high-energy environment, love helping people and their pets, and enjoy being the heart of a team, we’d love to meet you.
What You’ll Do:
- Greet clients and patients with warmth and professionalism
- Manage a high-volume phone line (appointments, questions, triage support)
- Schedule appointments efficiently and accurately
- Process payments and maintain accurate records
- Communicate clearly with doctors and medical staff
- Help keep the front desk running smoothly—even on our busiest days
What We’re Looking For:
- Excellent customer service and communication skills
- Ability to multitask and stay organized under pressure
- Positive, team-first attitude
- Strong attention to detail
- Previous veterinary or medical front desk experience is a plus, but not required
Why You’ll Love Working Here:
- Opportunity to make a difference for pets and their families every day
- Fast-paced work that keeps your day interesting and engaging
- Full Time & Part Time candidates eligible for significant Employee pet care discounts
- Full Time candidates eligible for Medical, Dental & Vision insurance, Paid Vacation time, and 401k with Matching
Schedule:
Full-time and part-time positions available, including some evenings (Tues/Thurs) and weekends.
Pay:
$16-18/hour Depending on experience
Accepting applications through 7/31or until the position is filled.
If you’re someone who can keep a smile during a busy day and truly enjoys helping both people and pets, we’d love for you to join our team!
Salary : $16 - $18