What are the responsibilities and job description for the Client Services Representative position at NVA General Practice?
Helmwood Veterinary Clinic is a General Practice Facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is preferred but not required.
The ideal new team member we are looking for is self-motivated, a quick thinker, able to multi-task efficiently, and has excellent communication skills and compassion. Is this you?
Key Responsibilities Include, But Are Not Limited To
The ideal new team member we are looking for is self-motivated, a quick thinker, able to multi-task efficiently, and has excellent communication skills and compassion. Is this you?
Key Responsibilities Include, But Are Not Limited To
- Multi-line phone system management
- Email, text and voice-mail management
- Service excellence to address needs of clients and clinic staff
- Appointment scheduling and management
- Excellent client communication
- Patient check in & check out
- Manage cash, check and credit card payments from clients
- Client education & services
- Experience providing superb professional and personable client services
- A minimum of 1 year working in customer services is requested
- Basic computer skills (Microsoft Office ad Outlook experience preferred)
- Attention to detail
- Ability to prioritize and manage multiple tasks confidently, calmly and professionally
- Interpersonal skills working in a team environment