Client Services Representative

Job Description

Cherry Hill Animal Hospital is in need of a full time Client Service Representative. Eligible candidates should have experience in the client service department of a Veterinary Hospital or similar facility. We are looking for a flexible, career-minded individual that can work well in a fast paced environment. Schedules vary and Competitive compensation and an excellent benefits package are offered to all full time employees.

Benefit Conditions

• Only full-time employees eligible
  
  

Job Duties

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested
  
  

Communication Method(s) Used

• Email
• Phone
• In person
  
  

Work Remotely

• No
  
  

Job Type: Full-time

Pay: $15.50 - $19.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
  
  

Schedule

• 10 hour shift
• 8 hour shift
  
  

Education

• High school or equivalent (Preferred)
  
  

Experience

• Front Desk: 1 year (Preferred)
  
  

Work Location: In person