What are the responsibilities and job description for the Practice Manager position at NVA Equine?
Full Time Practice Manager
Abraham’s Equine Clinic is located on 29 acres in southeastern Cedar Rapids, and provides comprehensive equine veterinary care in a modern, full-service facility. The hospital is equipped with advanced diagnostic and treatment capabilities, including an in-house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite.
A highlight of the facility is the Reproduction Center, home to many of the Midwest’s leading equine sires. Designed to support a successful breeding program, the center combines advanced reproductive technology with experienced veterinary expertise to promote fertility and breeding success.
About The Role
As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast-paced equine environment.
For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853
Key Responsibilities
Leadership & Strategic Planning
Abraham’s Equine Clinic is located on 29 acres in southeastern Cedar Rapids, and provides comprehensive equine veterinary care in a modern, full-service facility. The hospital is equipped with advanced diagnostic and treatment capabilities, including an in-house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite.
A highlight of the facility is the Reproduction Center, home to many of the Midwest’s leading equine sires. Designed to support a successful breeding program, the center combines advanced reproductive technology with experienced veterinary expertise to promote fertility and breeding success.
About The Role
As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast-paced equine environment.
For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853
Key Responsibilities
Leadership & Strategic Planning
- Partner with the Managing Veterinarian to set and achieve short- and long-term strategic goals
- Foster a supportive and collaborative team culture focused on high-quality patient care and service
- Lead staff meetings, team-building initiatives, and internal communications
- Champion change and promote best practices across all areas of operations
- Oversee day-to-day administrative operations, ensuring seamless clinic and ambulatory workflows
- Manage compliance with OSHA, DEA, and other regulatory standards
- Maintain the hospital schedule and optimize labor utilization
- Supervise fleet maintenance, facility repairs, and IT needs
- Lead recruitment, onboarding, training, and development of support staff
- Supervise performance management, including coaching, evaluations, and disciplinary actions
- Maintain accurate licensure, CE records, and credentialing documentation for veterinarians
- Ensure exceptional client service, resolving issues with professionalism and empathy
- Implement strategies to grow client engagement and local referrals
- Support educational outreach and marketing through Abrahams’ digital presence and local events
- Manage accounts receivable/payable, bank deposits, and invoice audits
- Oversee payroll processing and DVM production calculations
- Monitor and control inventory and facility expenses
- Collaborate on budgeting and forecasting to support clinic growth
- Bachelor’s degree in business, management, or a related field (preferred)
- 3–5 years of experience in a veterinary or medical practice leadership role
- Strong knowledge of HR best practices, financial reporting, and inventory control
- Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus!)
- Excellent interpersonal and communication skills
- Horse industry background or equine experience strongly preferred
- Work with a nationally respected team of veterinary professionals
- Be part of a legacy of client trust and equine health that spans generations
- Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
- Located in the beautiful rolling countryside near Cedar Rapids, Iowa—offering access to rural charm and metropolitan convenience