What are the responsibilities and job description for the Senior Relationship Manager- Strategic Accounts position at Nuvei?
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
As a Senior Relationship Manager - Strategic Accounts, your objective is to lead and grow Nuvei's most strategic and high-value merchant relationships. This is a net-new role created to provide the level of specialized coverage, strategic oversight, executive engagement, and commercial leadership required to retain and expand a portfolio of complex, enterprise-level clients. You will serve as a trusted advisor to senior stakeholders, helping merchants unlock growth, navigate complexity, and maximize long-term value from their partnership with Nuvei. Key responsibilities include
Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
As a Senior Relationship Manager - Strategic Accounts, your objective is to lead and grow Nuvei's most strategic and high-value merchant relationships. This is a net-new role created to provide the level of specialized coverage, strategic oversight, executive engagement, and commercial leadership required to retain and expand a portfolio of complex, enterprise-level clients. You will serve as a trusted advisor to senior stakeholders, helping merchants unlock growth, navigate complexity, and maximize long-term value from their partnership with Nuvei. Key responsibilities include
- building and maintaining strong customer relationships
- Identifying opportunities to grow wallet share and negotiating contractual terms
- Providing payment solutions and support to drive business growth
- Ensuring consistent and reliable revenue growth
- Be an expert in ecommerce and payments with deep, relevant experience across card acquiring, APMs, gateway, treasury, and adjacent enterprise payment solutions.
- Have 10 years of experience in the merchant services or digital payments industry in a quota-carrying, client-facing role, including proven success managing complex, enterprise-level clients.
- Have responsibility for raising the standard across Relationship Management and partner teams by bringing strong commercial judgment, enterprise account discipline, and executive-level client leadership.
- Commercially orientated; adept at selling complex, technology-based solutions
- Able to quickly form new and meaningful relationships externally and internally.
- Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
- Comfortable operating in a fast-paced and demanding environment where solutions are not always immediately obvious.
- Act as a center point to a wide range of internal functions.
- Be highly effective at engaging, influencing, and presenting to senior executives within both client organizations and Nuvei leadership.
- Be able to travel with some regularity within the Americas for quarterly business reviews, customer meetings and industry events.
- Competitive holiday allowance
- 401K Matching program
- Group Insurance Benefits
- Flexible working model
- Employee Assistance Program
Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.