What are the responsibilities and job description for the Dental Regional Manager position at Nuva Smile?
Regional Manager
Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for a Regional Manager to drive and support practice operations for a group of our dental clinics!
Responsibilities:
Come join one of the "Top 10 Emerging Groups to Watch", as voted by Group Dentistry Now! We are looking for a Regional Manager to drive and support practice operations for a group of our dental clinics!
Responsibilities:
- Accountable for all aspects of practice operations, including but not limited to achieving revenue and profit targets, accounts receivable management, conducting monthly reviews / audits and overseeing office expenditure
- Oversee and ensure all expenses, including use of OT, procurement hiring, and all other costs/expenses are aligned with policy (i.e. Proper documentation, approval from director/managing dentist, etc.)
- Auditing insurances and billing claims and pre-authorizations
- Ensure that all ordering of supplies are necessary items for operations
- Ensure all daily batches and deposits are accurate and submitted daily
- Audit patient scheduling system and process to ensure maximum productive scheduling and proper insurance linking
- Manage customer service delivery through setting appropriate goals, targets and overall expectations for the practice team
- Regular to frequent practice presence depending on the needs of the practice to provide appropriate levels of support and guidance to the team, specifically the managing dentist and office manager
- Maintain regular, productive communication with all managing dentists, associate dentists, specialists and office managers
- Address all HR related issues based on policies and processes implemented by the HR Team, using conflict resolution methods when needed to reinforce our culture and a working team harmony
- Work with HR to support recruitment and retention of clinical and administrative staff
- 1-3 years in regional/district dental operations management (managing a group of dental offices) or 5-7 years of experience in dental practice management at a high-volume well-established dental office
- Financial knowledge within the dental industry and demonstrated ability to increase sales and growth of the dental practices
- Exceptional relationship management skills to build bridges and eliminate any gaps between partner dentists and clinical staff
- Strong written and oral communications skills with ability to clearly articulate strategies, plans, and processes in order to ensure everyone is on the same page
- Demonstrated ability to excel within a face-pace, diverse organizational environment and ability to manage multiple priorities and tasks simultaneously
- Ideally currently located in Central NJ with the ability to travel between various locations / clinics to reinforce culture and improve work environments