Sales Manager

Company Description

At Nuts Factory, we are truly passionate about bringing a unique market-style experience. After opening our flagship to serve the Upper East Side in NYC, we immediately saw the need to expand the Nuts Factory brand. We strive every day to preserve the excellence of our assorted nuts, chocolates, candies, fruits, and viral Dubai products. Promoting quality products and merchandising assortments is our mission so that we can become the ultimate snack store!

We are looking for a motivated and results-driven salesperson to help us drive revenue and retain customers during the holiday season. This role focuses on converting inbound leads, re-engaging past customers, and generating new sales through phone, email, and chat. You’ll be a key part of our seasonal campaign team, helping customers find the perfect holiday solution while meeting or exceeding sales targets.

Role Description

-MUST have experience selling to chain markets

-Proactively contact and retain previous customers with holiday offers and promotions

-Handle inbound sales inquiries via phone, email, or chat

-Identify customer needs and recommend appropriate products or services

-Close sales and process transactions

-Maintain accurate records of interactions, sales activity, and follow-ups

-Follow up on warm leads generated through marketing campaigns

-Stay up to date on all seasonal promotions, bundles, and product features

-Meet or exceed weekly/monthly sales goals and KPIs

-Provide a friendly, professional, and solution-focused experience at all times

Qualifications

-Strong understanding and experience in sales operations, sales strategies, and market research

-Previous experience in sales, telesales, or customer retention

-Strong verbal and written communication skills

-Self-motivated with the ability to work independently

-Familiarity with online retail, subscription services, or holiday campaigns a plus

-Availability to work flexible hours, including evenings and weekends as needed