What are the responsibilities and job description for the Senior Account Manager, Foodservice position at Nuts.com?
Hi, we're Nuts.com!
Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit,
What You'll Do
Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at people@nuts.com.
Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit,
What You'll Do
- Own and manage a defined portfolio of Foodservice accounts, with accountability for growth, retention, and profitability.
- Deepen customer relationships by executing tailored outreach, driving reorder cadence, upsells, and long-term loyalty.
- Collaborate with Sales Leadership to refine channel strategy, customer segmentation, and whitespace opportunities.
- Partner with cross-functional teams—BDRs, Finance, Ops, Merchandising, CX, and Food Safety—to deliver seamless, high-quality experiences.
- Maintain accurate CRM documentation while surfacing customer insights, trends, and opportunities.
- Demonstrate sound judgment in pursuing high-margin, strategic opportunities and walking away from misaligned ones.
- Regularly report on account performance, blockers, and pipeline health in team meetings.
- 3–5 years of experience in account management, sales, or customer success—preferably within Foodservice, CPG, or related industries.
- Proven track record of growing and retaining customer accounts with a focus on profitability and long-term value.
- Strong business acumen with the ability to build and interpret account-level P&Ls.
- Excellent communication and relationship-building skills, with the ability to engage stakeholders across functions and levels.
- Highly organized and disciplined, with experience managing CRM systems and outreach workflows.
- A solutions-oriented mindset—able to balance customer needs with company priorities.
- Strategic thinker with the resilience and focus to operate in a dynamic, fast-paced environment.
- A deep understanding of the foodservice channel
- A challenging role in a rapidly evolving business
- Annual Salary Range: $110,000-$120,000 plus annual bonus
- Competitive compensation, benefits, and 401K Match
- Paid Maternity, Adoption and Paternity leave
- Other evolving office perks like chair massages & team building events
- A casual work environment (jeans and sneakers are A-O-K!)
- All the Nuts.com snacks your heart desires a phenomenal 40% employee discount!
Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at people@nuts.com.
Salary : $110,000 - $120,000