Medical Assistant / Medical Receptionist

NutriHealth is a medical weight loss company focused on improving patient’s overall health. Patient’s satisfaction is our top priority. We are seeking a highly motivated and friendly MA / Medical Receptionist to join our NutriHealth team. Looking for someone who would be able to float between our Southern DE locations. This is a full-time role.

Teamwork and professionalism are crucial.

Duties as the Medical Assistant and Receptionist position include but are not limited to:

• Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
• Assisting the front desk staff on as needed basis in scheduling, patient check-in and check-out, and patient medical record maintenance
• Preparing treatment rooms for clinical examinations
• Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions
• Delivering compassionate support, attention, and assistance to patients and families
• Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member
• Assists patients with insurance and billing questions
• Scheduling and confirming appointments for the providers and nutritionists/dieticians
• Collecting copays and payments for prescriptions and gym memberships
• Verifying insurance and preparing patient forms
• Ensuring compliance with all health care regulations, including HIPAA and OSHA

Schedule

Monday: 8am - 4:30pm

Tuesday: 8am - 6pm

Wednesday: 8am - 4:30pm

Thursday: 8am - 4:30pm

Friday: 8am - 2:30pm

Qualifications

• Proven experience in medical administrative support and front desk operations
• Proficient in managing medical records and patient service
• Strong computer skills
• Excellent clerical and office experience, with a focus on customer service
• Ability to handle multi-line phone systems
• Familiarity with Microsoft Office and health information management systems

Benefits

• Paid holidays
• Health, Dental, and Vision insurance
• 401(k)
• PTO

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Medical assistant: 1 year (Preferred)
• EMR systems: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

Salary : $20