What are the responsibilities and job description for the Support Engineer - TWS/ IWS – L3 Support position at NuStar Technologies?
TWS/ IWS – L3 Support
Must Have Technical/Functional Skills
Must Have Technical/Functional Skills
- TWS (Tivoli Workload Scheduler 10) Advanced
- TDWC
- Master Domain Manager
- Backup MDM
- JSC (Job Scheduling Console) Advanced
- Agent Management (Fault Tolerant, Extended, etc.)
- WebSphere
- Excellent UNIX skills
- Shell Scripting abilities
- Familiar with database technologies – DB2
- Good Networking skills
- IBM Tivoli Certification
- Experience with ServiceNow application
- ITIL Certification
- Troubleshooting experience.
- MS Windows experience.
- UNIX experience.
- Hands on experience in design, configuration of TWS platform
- Build and maintain IWS Platform with high availability in AWS
- Build and maintain Dynamic Workload Console
- Maintain & Support DR and Swing in AWS
- Migration of Tivoli Workload Scheduler (TWS) To AWS
- Assess the current state architecture of TWS installation in AWS
- Migrating the platform from AIX to Linux
- Establish an appropriate DR strategy in AWS
- Installing of TWS in AWS
- DB2 migration
- Managed TWS Platform Support - L1/L2 support resources
- Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization
- Expert in all phases of “Scheduling” and “Support” Roles listed above.
- Keeps up with current Tivoli products to include new product offerings and patch releases.
- Makes recommendations to management for upgrades and patch levels for all TWS products.
- Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.)
- Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel.
- Provides on call support for Tech Batch Scheduling Tivoli
- Provide platform administration support liaising with product vendor (upgrades/ Security patches)
- Managing scheduling objects
- Configuring Alerts
- Managing Account IDs for Job execution
- Calendar Configuration
- Deploying agents into the Workload servers
- Support BCP/DR
Salary : $110,000 - $125,000