Demo

Middleware Application Support Engineer

NuStar Technologies
Raleigh, NC Full Time
POSTED ON 4/7/2026
AVAILABLE BEFORE 8/4/2026
Required Skills

  • Install, configure, patch, and maintain JBOSS and IIS.
  • Provide 24x7 L2/L3 production support for critical integration issues.
  • Monitor application performance, server health, and messaging queues using tools like AppDynamics, Dynatrace, or Splunk.
  • Troubleshoot complex issues, including thread dumps, heap dumps, connection pooling, and JVM memory leaks.
  • Identify, analyze, and resolve technical support tickets within SLA, performing Root Cause Analysis (RCA).
  • Support the integration of Adobe Document Generation API/AEM with enterprise applications.
  • Troubleshoot document generation failures, template mapping issues, and API connectivity problems.
  • Ensure compliance with security standards (SSL/TLS) for document processing.
  • Coordinate with developers and vendors for permanent fixes.
  • Handle escalation management professionally.

Key Responsibilities

1 Activity includes providing support in Oracle Application and WebLogic

2 Substantial in setting up multiple domains, including Admin Servers, Managed Servers in different Environments.

3 Deploying WAR, EAR Applications on various targeted servers in the clustered environments

4 Knowledge on JMS Servers, Queues, Topics.

5 Automate operational tasks, workflows, and deployments to improve efficiency and reduce manual effort.

Salary Range- $90,000-$100,000 a year

Salary : $90,000 - $100,000

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