Vice President of Learning & Development

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Vice President of Learning and Development to join our organization. As the VP of Learning and Development, you'll oversee and support instruction of organization-wide learning and development services including technical and business communication courses, onboarding, employee/leadership development programs and events. You'll be responsible for overseeing instructional design, curriculum development, and associated operations and compliance requirements. Additionally, you'll support projects, changes, and training outputs including departmental reporting and metric while evaluating overall effectiveness of performance through assessments and application of individual, classroom, eLearning and virtual instructor led training techniques.

What You'll Do: 

• Oversee, coordinate, and assist in the daily activity of the Learning and Development department to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develops recommendations for change or improvement.
• Analyze, develop, and implement learning programs, tools, and content for delivery across multiple platforms including classroom training, on-the-job training, meetings, eLearning, virtual instructor led training, and workshops.
• Identify process improvements and support implementation throughout all regions in New Mexico and West Texas, which may require travel.
• Partner with leadership around the organization to ensure Learning and Development provides optimal support of training courses.
• Responsible for the oversight of Learning and Development Directors with focuses in Core Course Facilitation, Content/Curriculum, and Operations.
• Lead subordinate staff with respect to recruiting, development, and evaluation of employee performance in accordance with performance management standards.
• Participate in organizational initiatives/projects related to departments of oversight.
• Represent the Credit Union in the community to promote our organization as a preferred financial institution and workplace

What You'll Need: 

• Three to five years of similar or related experience
• Bachelor’s degree in Organizational Learning, Adult Learning, Curriculum and Instruction, Business, with a focus in organizational development, or similar related field. Professional certificate(s) such as CPLP preferred

Key Skills and Experience:

• Experience in instructional design preferred.
• Advanced knowledge of adult learning theory required.
• Advanced experience using content management systems (CMS) such as Articulate and dynamic learning systems.
• Strong performance management and leadership skills to provide advisory services to external departments and manage direct reporting staff effectively.
• Development, performance management, training, and employee counseling skills essential.
• Must have in-depth understanding of and ability to manage multiple business units and generate both immediate and long-term results

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.