What are the responsibilities and job description for the Program Supervisor position at Nurstead Mental Health & Consulting Services?
Job Overview:
We are seeking a dynamic and dedicated Housing Program Supervisor to lead and coordinate our Sage House program. In this role, you will oversee our Transitions Program, which assists individuals experiencing homelessness with learning independent living skills to create and maintain stable independent living. You will also oversee our Sage House Program, which provides free housing for individuals enrolled in our Transitions Program.
Nurstead’s Transitions and Sage House Programs are currently spread across three counties in Eastern New Mexico and have successfully helped dozens of people transition from homelessness to stable living situations over the past two years.
Find out more about our Sage House and Transitions Programs at: https://nursteadmh.com/sage-house/
Responsibilities:
- Supervise and mentor a team of community support workers, peer support workers, and case managers to deliver high-quality support services.
- Implement case management strategies tailored to individuals with mental health conditions or addiction challenges, employing motivational interviewing techniques to promote positive outcomes.
- Develop partnerships with community organizations to expand access to housing resources and support services for underserved populations.
- To provide individualized, ongoing guidance, coaching, and support.
- To provide training in the use of personal and community resources.
- Assist in developing formal and informal community supports.
- Assist the person served in increasing social support networks of relatives, friends, and/or significant others.
- To offer encouragement in times of crisis.
- To advocate on behalf of persons with behavioral health problems to protect the client’s rights and to assist in reducing associated stigma.
- To work in cooperation with other providers, family members, or significant others involved in the client’s recovery plan.
- To attend Agency staff meetings, Case Conferences, and Individual and Group Supervision.
- To observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
- To participate in staff training and development.
- To maintain professional standards at all times. To observe the guidelines established within the Code of Ethics and Conduct.
- To perform other related duties as assigned.
Qualifications:
- Proven experience in social work or housing program management within underserved communities.
- Prior supervisory experience in a human service role strongly preferred
- Experience working with individuals facing mental health challenges or addiction issues.
- Ability to lead a team effectively while managing multiple priorities in a fast-paced environment.
- Exceptional communication skills combined with a compassionate approach to social work and case management.
Education and Experience:
Experience for this position is based on education level and previous experience in a related human services role.
- High School/GED: Must have two years of experience.
- Bachelor’s Degree: Must have one year of experience.
- Master's Degree: No experience required.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance