What are the responsibilities and job description for the Intake Coordinator position at Nursing Personnel Homecare?
Job Title: Intake Coordinator
Location: Brooklyn, NY (On-site at Nursing Personnel Home Care headquarters)
Company: B&H Healthcare Inc. dba Nursing Personnel Home Care
About Us:
Nursing Personnel Home Care is a leading LHCSA providing compassionate,
professional home care services across New York. We are dedicated to quality,
compliance, and the well-being of our patients and staff.
Position Overview:
We are seeking a detail-oriented and organized Intake Coordinator to join our team. The
Intake Coordinator is responsible for managing new patient referrals, processing
applications, ensuring timely follow-up, and maintaining accurate records in our CRM
system. This role requires strong communication skills, accountability, and the ability to
work closely with multiple departments to ensure seamless patient onboarding.
Key Responsibilities:
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Receive and process new patient referrals.
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Ensure timely follow-up with patients, families, and referral sources.
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Accurately enter and maintain all information in the company CRM.
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Coordinate with internal departments (Intake, NHTD/TBI, Scheduling, Nursing,
etc.) to ensure smooth onboarding.
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Track and monitor referral progress to completion.
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Follow all policies, workflows, and instructions provided by management.
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Provide excellent customer service while maintaining compliance with state and
company standards.
Qualifications
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Previous experience in home care, healthcare, or intake coordination preferred.
Strong organizational and multitasking skills.
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Excellent verbal and written communication skills.
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Proficiency with computer systems and ability to quickly learn internal software
(CRM, ARLA, etc.).
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Ability to work effectively in a fast-paced environment.
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Bilingual in Spanish or Russian is a strong plus.
Compensation & Benefits:
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Competitive salary commensurate with experience.
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Paid time off (PTO) in accordance with the company handbook.
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Opportunities for training and growth within the organization.
How to Apply:
Interested candidates should send their resume and cover letter to
resume@nursingpersonnel.com with the subject line “Intake Coordinator Application