Business Operations Coordinator

*This is a 100% in-office position - no remote or hybrid*

Business Operations Coordinator

Status: Full time in office position with travel requirements, with benefits (Health, dental, etc.)

Start Date: As soon as available

No healthcare experience required!

Hours: 8am–5PM EST, Monday–Friday, in office role with travel requirements with overtime as needed. Overtime should be expected.

Location: This is a full-time Monday–Friday in office position with travel requirements (as needed).

Pay: $75,000-$100,000 depending on experience

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Who is Nursing CE Central?

Nursing CE Central is a private educational company serving nurses. We have over 500,000 users and represent one of the largest providers of CEU to nurses in America and worldwide. However, we are a small and nimble team with less than 25 employees.

The environment is fast-paced and hard working. You’ll need to be driven, ambitious, and an A-player to make it at Nursing CE Central. We live by our core values which are Innovate, Dedicate, Be Great, Collaborate and WIN.

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More About the Role

The Office Operations & Executive Partner is a high-accountability, high-attention-to-detail operator responsible for ensuring the operational, financial, payroll, benefits, and compliance infrastructure of Nursing CE Central runs smoothly.

This is not a passive assistant role. This is a force-multiplier position.

You will sit in on key meetings, document action items, follow through on execution, manage vendor relationships, oversee payroll and benefits accuracy, assist with bookkeeping, manage data and reporting, and serve as the in-office operational anchor for the company.

This role requires extreme attention to detail, strong multitasking ability, high organization, and the ability to manage multiple streams of responsibility simultaneously without dropping the ball.

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What it’s like working at Nursing CE Central:

Working at Nursing CE Central is fast-paced and dynamic. You will be forced to think outside the box and pivot often. You will need to be willing to put the company first and focus on it 100% during working hours. If overtime and extra effort scare you this is not the position for you. This is not a relaxing desk job. This is a mission.

However, if you are a driven A-player who wants to push their abilities to the limit and grow, Nursing CE Central is perfect for you. You will have the room and ability to grow professionally and financially. And you will be surrounded by other A-players who are constantly pushing you to improve.

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Here are our core values – This is how we operate every day.

If these do not fully resonate with you, please do not apply. It will become apparent in the interview process and we only hire true culture fits who align with our core values.

Innovate – How can we be better than the competition? Better than everyone else. How can we do things differently?

Dedicate – Make a plan. Stick to it. Don’t give up.

Be Great – Be the best at whatever you do. Take pride in your work. Mediocrity is the enemy.

Collaborate – Be a team player. Encourage your teammates to be better. Challenge them and achieve more together.

Win – Be number one! Don’t stop striving for success. Never be complacent.

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Why work at Nursing CE Central?

Working at Nursing CE Central is a great career move, both long-term and short-term. It provides both stability and room for growth for select employees.

Top notch pay and benefits:

•            Fully paid health insurance after year two. 50% paid in year one and two.

•            Retirement with company match

•            Fully paid dental insurance

•            Fully paid life insurance

•            Paid vacation and sick time

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Objectives & Targets For This Role

This role exists to keep Nursing CE Central’s day-to-day operations running smoothly, consistently, and according to established company processes. You will own coordination, follow-through, and operational hygiene across multiple areas, including:

•            Executive support & follow-through: Capture meeting notes, track action items, and drive completion of commitments across the team.

•            Payroll execution: Run payroll according to NCC’s documented payroll process (ADP), including data collection, verification, submission, and post-run documentation.

•            Benefits administration: Manage health insurance and retirement workflows end-to-end (enrollments, changes, terminations, reconciliations, and basic troubleshooting).

•            Financial hygiene & bookkeeping support: Perform basic bookkeeping tasks (trainable), reconcile accounts monthly, and maintain clean supporting documentation for CPA/tax needs.

•            Vendor and contract coordination: Maintain vendor lists, track contract renewals, organize agreements, and review invoices for basic accuracy and anomalies.

•            Compliance support: Confirm payroll filings and payments are tracking correctly and maintain organized records (supporting ADP/CPA processes).

•            Data hygiene & reporting support: Retrieve, clean, format, and organize large lists and exports used across operations, HR, and marketing.

•            HR admin support: Support onboarding/offboarding, maintain HR documentation, assist with recruiting coordination and interview scheduling, and complete HR tasks as assigned.

•            Systems & documentation organization: Maintain structured digital files (contracts, HR docs, payroll packets, benefits records) and manage physical mail/scan workflow.

•            Project coordination: Keep internal boards/processes updated, surface blockers early, and help cross-functional projects move forward.

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What will be my day-to-day responsibilities?

Your daily work will be high variety and execution-focused. Responsibilities include:

•            Sit in on meetings, take clear notes, summarize decisions, and track follow-up items to completion.

•            Communicate with third parties (vendors, benefits providers, retirement portal, payroll support, government agencies as needed).

•            Run payroll in ADP according to NCC’s process and confirm all inputs (pay changes, deductions, benefits) are correct before submission.

•            Manage benefits operations: enrollments, terminations, changes, invoice cross-checks, and payroll deduction alignment.

•            Support retirement administration: confirm contributions, reconcile ADP vs provider records, maintain documentation packets.

•            Perform basic bookkeeping tasks (trainable): transaction coding, bill documentation, and monthly bank/credit card reconciliations.

•            Maintain vendor and contract tracking: renewals, billing consistency, organizing agreements, and flagging anything unusual.

•            Manage mail intake: receive, scan, route, archive, and follow up on time-sensitive items.

•            Retrieve and format large data lists (CSV/Excel), including cleaning, organizing, and preparing decision-ready outputs.

•            Maintain organized digital and physical documentation systems (HR files, payroll packets, benefits records, vendor docs).

•            Support HR admin and recruiting coordination: interview scheduling, onboarding/offboarding checklists, basic HR tasks as assigned.

•            Conduct research projects for the company and provide short written summaries.

•            Keep internal tracking systems/boards updated (Monday.com or equivalent) and surface blockers or missing inputs early.

What skill set is needed?

•            EXTREME attention to detail; errors are unacceptable.

•            Strong multitasking ability and comfort managing multiple responsibilities simultaneously.

•            Highly organized and process-driven.

•            Strong time management skills.

•            Comfortable owning tasks from start to finish.

•            Strong written and verbal communication skills.

•            Ability to handle sensitive financial and HR information with discretion.

•            High accountability and internal ownership mindset.

•            Comfortable operating in a fast-paced, high-expectation environment.

•            Strong follow-through and documentation habits.

•            Ability to think independently and problem solve without constant direction.

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What experience/education is needed?

*Most skills are trainable in this position*

•            Must speak fluent English.

•            Bachelor’s degree preferred (business, accounting, HR, operations, or related field).

•            Strong proficiency in Excel and data formatting.

•            Strong organizational and project management skills.