What are the responsibilities and job description for the Director of Community Relations position at NurseAmerica Healthcare?
Director of Community RelationsLocation: Redwood City, CA (On-site) Schedule: Sunday–ThursdayNurseAmerica is seeking an experienced and relationship-driven Director of Community Relatioons to support a premier senior living community in Redwood City. This role is ideal for a professional with strong sales, outreach, and referral-network development experience—especially within senior living, long-term care, healthcare, or home care settings.Position OverviewThe Director of Community Relations plays a key role in driving community awareness, managing referral relationships, and supporting all aspects of sales and marketing efforts to ensure census growth. This is an in-person position that requires ongoing outreach, networking, and collaboration with both internal teams and external partners.Key ResponsibilitiesDevelop and execute quarterly and annual outreach plans aligned with community goalsBuild, maintain, and strengthen relationships with clinical and non-clinical referral sourcesMaintain detailed records of referral sources, outreach activities, appointments, and leadsConduct consistent follow-up with referral partners regarding prospective resident updatesVisit residents in off-site care settings to support transitions and coordinate with social workersPlan, coordinate, and facilitate special events to engage the community and drive brand visibilityRepresent the community at local events, networking groups, health fairs, and professional functionsMaintain inventory of marketing materials and promotional itemsConduct competitive market reviews to inform strategy and positioningParticipate in ongoing training and professional development activitiesRequired QualificationsMinimum 2 years of experience in community relations, outreach, or sales—preferably in senior living, retirement communities, or home careHigh school diploma or equivalent (Bachelor’s degree preferred)Strong verbal communication and interpersonal skillsExcellent time-management and organizational abilitiesProficiency in Microsoft Word, Excel, PowerPoint, Outlook, and CRM/property management systemsAbility to work a flexible schedule, including evenings and weekendsReliable transportation for continuous outreach visitsAbility to read, write, and communicate clearly in EnglishMust pass required background checks and health screenings (including TB clearance)Work Environment & Physical RequirementsAbility to walk and stand for extended periodsCapability to lift/carry items over 25 lbsFrequent reaching at various heightsAbility to stay calm, positive, and professional in high-pressure or fast-paced situationsWhat We OfferCompetitive salary annual bonus potentialMedical, dental, and vision insuranceLife insurance and retirement plan optionsPaid time offEmployee assistance and referral programsComplimentary mealsOpportunities for growth and advancementApply now and make an impact where it matters most! Not for you? Refer a qualified candidate and earn up to $1000!Questions? Email us: hr@nurseamerica.usLearn more: www.nurseamerica.us
Salary : $120,000 - $140,000