Targeted Case Manager & Community Integration Case Manager (TCM / CI)

Essential Duties & ResponsibilitiesAssessment & Individualized Service Planning

• Conduct comprehensive biopsychosocial assessments to evaluate client eligibility, strengths, and service needs for Targeted Case Management and Community Integration.
• Collaboratively develop, monitor, and update Person-Centered Plans / Individualized Service Plans (ISPs) reflecting client goals, preferences, and holistic needs.
• Perform risk assessments, safety planning, and crisis coordination as appropriate.

Service Coordination & Navigation

• Coordinate comprehensive behavioral health, medical, housing, educational, vocational, and social service supports.
• Connect clients with community resources, public benefits (Medicaid/MaineCare, SSI/SSDI, SNAP, housing vouchers), and specialized assistance.
• Facilitate interagency communication, warm handoffs, and care transitions across providers and care networks.

Targeted Population Advocacy & Support

• Provide strong, trauma-informed client advocacy, removing barriers to care and promoting self-determination across diverse cultural, linguistic, and socioeconomic backgrounds.
• Implement tailored housing stabilization strategies for individuals experiencing homelessness or housing vulnerability.
• Provide specialized system navigation and community reintegration support for clients with juvenile justice or legal system involvement.

Documentation & Compliance

• Maintain accurate, timely, and Medicaid-compliant documentation (progress notes, ISPs, assessments, discharge summaries) adhering to state standards (MaineCare Section 13 and Section 17) and agency policies.
• Ensure full compliance with HIPAA, client rights, confidentiality, and mandatory reporting guidelines.

Professional Collaboration & Ethics

• Participate actively in monthly clinical supervision (group and individual), interdisciplinary team meetings, and case consultations.
• Maintain strict adherence to professional ethics, cultural humility, and healthy boundaries in all office and field-based interactions.

Qualifications & RequirementsEducation

• Required: Bachelor’s degree in Social Work, Psychology, Behavioral Health, Human Services, or a closely related field (meets Medicaid TCM/CI qualification standards).

Experience & Knowledge

• Required:
• Professional experience delivering Targeted Case Management (TCM) and/or Community Integration (CI) services.
• Background working with individuals experiencing homelessness or housing instability.
• Experience working with individuals or youth involved in the juvenile justice or legal system.
• Proven track record of strong advocacy and engagement with diverse, multicultural populations.
• Preferred:
• Knowledge of state behavioral health care systems, housing initiatives, and court/juvenile justice resources.
• Familiarity with Trauma-Informed Care, Motivational Interviewing, and harm reduction principles.

Licensure, Certifications & Clearances

• Valid driver's license, active auto insurance, and reliable personal vehicle for community travel.
• Ability to pass required state background checks (CHRC, APS, CPS).
• CPR/First Aid certification (or willingness to obtain within 30 days of hire).
• CANS Certified
• LOCUS rater ID
• MHRT-C or eligible

Core Competencies

• Deep understanding of Targeted Case Management (TCM) and Community Integration (CI) framework and standards.
• Expertise in housing navigation, juvenile justice care coordination, and community advocacy.
• Strong interpersonal, verbal, and written communication skills.
• High level of organizational ability, caseload management, and time efficiency.
• Cultural humility, equity-driven mindset, and trauma-informed practice.

Working Conditions & Compensation

• Work Environment: Hybrid combination of office, remote, and community/field-based client visits.
• Compensation: Competitive pay scale with billable and administrative rates, mileage reimbursement ($0.46/mile), and billable tier incentives.
• Supervision & Training: Regular clinical supervision and state-approved core TCM/CI training provided by Nura Community Services.

Pay: $30.00 - $35.00 per hour

Expected hours: 12.0 – 40.0 per week

Benefits:

• Retirement plan

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Preferred)

License/Certification:

• MHRT-C (Required)
• LOCUS (Preferred)
• CANS (Preferred)

Work Location: Hybrid remote in South Portland, ME 04106

Salary : $30 - $35