What are the responsibilities and job description for the Economic Stability Supervisor position at Nunez Community College?
About this Job
Make a meaningful impact on Louisiana families as an Economic Stability Supervisor! Lead and support a team responsible for determining eligibility for essential assistance programs, including SNAP, FITAP, and KCSP. In this role, you’ll guide staff, improve case accuracy, streamline operations, and ensure eligible households receive timely, reliable support. If you’re passionate about leadership, public service, and helping families achieve greater stability, apply today and make a difference!
Minimum Qualifications
Six years of economic stability social services experience; OR
Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
A bachelor's degree plus three years of economic stability social services experience; OR
An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
Job Duties and Other Information
Job Duties:
- Supervise and oversee staff responsible for determining eligibility for SNAP, FITAP, and KCSP assistance programs.
- Assign, prioritize, and monitor workloads to ensure cases are processed accurately and within established timeframes.
- Review casework for accuracy, completeness, and compliance with state and federal laws, regulations, and program requirements.
- Train, coach, and provide guidance to staff to improve performance, strengthen program knowledge, and maintain consistent service delivery.
- Monitor program operations and identify opportunities to reduce processing delays, errors, backlogs, and unnecessary rework.
- Resolve customer complaints, employee concerns, and operational issues to promote fair, consistent, and effective service.
- Manage supervisory responsibilities, including approving leave, conducting performance planning and evaluations, and overseeing staff across multiple parishes as needed.
Position-Specific Details:
How To Apply:
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.