Solutions Consultant

Department: Sales

Location: Herndon (USA)

Description

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix.

This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.

We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

Role Overview

We are seeking a skilled Solutions Consultant to join our team and drive the implementation of cutting-edge data processing, automation and visualization solutions for our clients. This customer-facing role combines deep technical expertise with strong communication skills to deliver transformative solutions across diverse enterprise environments. Nuix solutions are embracing AI capabilities to streamline customer’s work, and this role will be at the forefront to impact change.

Role Location:

This position will be based in our Herndon office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Herndon office for the remaining days of the week.

Key Responsibilities

Customer Engagement & Solution Design

• Partner with Business Consultants, Pre-sales and Customers to understand their business requirements and technical constraints
• Design and implement Nuix solutions tailored to specific customer needs
• Conduct technical discovery sessions and requirements gathering workshops
• Collaboratively develop solution architectures and implementation roadmaps for technical and business stakeholders
  
  
  

Implementation & Deployment

• Lead end-to-end implementation of Nuix solutions in customer environments
• Deploy and configure Nuix solutions applications in Linux and Kubernetes environments
• Manage solution rollouts across AWS and Azure cloud platforms
• Ensure seamless integration with existing customer systems and workflows
  
  
  

Technical Leadership & Best Practices

• Implement orchestration, automation, data pipelines and model fine-tuning processes
• Establish monitoring and performance optimization frameworks
• Create technical documentation and implementation guides
• Develop and optimize prompt engineering strategies for various use cases
  
  
  

Customer Success & Support

• Serve as the primary technical point of contact throughout the customer lifecycle
• Provide ongoing technical guidance and troubleshooting support
• Train customer teams on solution usage and best practices
• Identify expansion opportunities and additional use cases
  
  
  

Travel Requirements

• This role may require up to 20% travel for customer engagements and on-site implementation
  
  
  

Required Skills, Knowledge And Expertise

Technical & Consulting Expertise

• Programming skills in Python, with experience in AI/ML frameworks (PyTorch, TensorFlow, Hugging Face)
• Strong hands-on experience deploying and managing solutions in Windows and Linux environments with proficiency in Linux system administration and command-line operations
• Hands-on experience with Kubernetes deployment and container orchestration
• Performance tuning, security configuration and network troubleshooting
• Understanding of Natural Language Processing and machine learning concepts
• Experience in prompt engineering and model optimization techniques is a plus
• Familiarity with eDiscovery and/or investigations (digital forensics) and information governance solutions
  
  
  

Cloud & Infrastructure

• Working knowledge of AWS services (EC2, EKS, S3, Lambda, SageMaker)
• Familiarity with Azure cloud services (AKS, Azure ML, Cognitive Services)
• Experience with Infrastructure as Code tools (Terraform, CloudFormation, or similar)
• Understanding of CI/CD pipelines and DevOps practices
  
  
  

Professional Skills

• Excellent communication and presentation abilities
• Ability to learn new solutions and products at pace with curiosity
• Strong problem-solving and analytical thinking skills
• Customer-focused mindset with ability to translate technical concepts for non-technical audiences
• Experience working in a consultative or customer-facing technical role
  
  
  

Desired Expertise

Preferred Qualifications

• Advanced degree in Computer Science, Data Science, or related field
• Implementation experience with data loss prevention software and tools
• Previous experience in professional services or technical solutions consulting
• Familiarity with Nuix products such as Nuix Workstation, Automate etc.
• Industry certifications in AWS, Azure, or Kubernetes (CKA/CKAD)
• Experience with vector databases and embedding technologies
• Familiarity with API development and microservices architecture
• Knowledge of MLOps practices and model lifecycle management
• Knowledge of with Generative AI technologies (LLMs, foundation models, etc.)
  
  
  

Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.

About Us

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

• TAKE OWNERSHIP
• RESILIENT
• UNAFRAID
• TEAM NUIX
• HERO OUR CUSTOMERS
  
  
  

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.