Solutions Consultant (Business Transformation Focus)

Department: Sales

Location: Reston (USA)

Description

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix.

This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.

Role Overview:
We are seeking a Solutions Consultant (Business Transformation focus) t to serve as a strategic partner to our customers in the legal technology space. This role combines eDiscovery expertise with business transformation capabilities to guide corporations, law firms, and legal service providers from their current state to an optimized future state that delivers operational efficiency, cost reduction, and strategic advantage, leveraging Nuix solutions and product offerings .

Role Purpose:
The Solutions Consultant acts as a trusted advisor who bridges the gap between our technology solutions and our customers' business objectives. You will work directly with stakeholders to understand their current workflows, identify transformation opportunities, and architect sustainable solutions that leverage our platform to drive measurable business outcomes

Role Location:
This position will be based in our Reston office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Reston office for the remaining days of the week.

Key Responsibilities

Strategic Engagement & Discovery

• Lead strategic blueprint sessions with C-suite executives, legal operations leaders, and key stakeholders to define transformation vision and success criteria
• Conduct comprehensive current-state assessments of customers' eDiscovery operations, workflows, technology stack, and organizational capabilities
• Identify pain points, inefficiencies, bottlenecks, and opportunities for optimization across the EDRM lifecycle
• Develop detailed future-state operational models that align with customer business objectives and industry best practices whilst leveraging Nuix’s product capabilities
• Standardize approaches

Business Process Transformation

• Deep dive into existing business processes across identification, preservation, collection, processing, review, analysis, and production phases
• Re-engineer workflows to eliminate waste, reduce costs, accelerate timelines, and improve quality outcomes
• Design scalable, repeatable processes that leverage our technology platform to maximum effect
• Create process documentation, standard operating procedures, and governance frameworks for the transformed state

Business Solution Design

• Translate business requirements into tailored solution designs that address specific customer challenges
• Configure transformation roadmaps with phased implementation approaches, milestones, and success metrics
• Align technology capabilities with business process requirements to ensure seamless adoption
• Develop business cases that quantify ROI, cost savings, efficiency gains, and risk reduction

Stakeholder Management & Change Leadership

• Build trusted relationships with legal, IT, compliance, and business stakeholders across customer organizations
• Facilitate workshops, working sessions, and executive briefings to drive alignment and buy-in
• Guide customers through organizational change management, addressing resistance and building transformation momentum
• Act as an escalation point for complex business challenges during transformation initiatives

Knowledge Transfer & Enablement

• Educate customer teams on transformed processes, best practices, and continuous improvement methodologies
• Develop training materials, playbooks, and enablement resources to sustain transformation outcomes
• Mentor customer staff to build internal capability and ensure long-term success
• Share industry insights, benchmarks, and emerging trends to position customers as leaders in legal operations
  
  
  

Required Skills, Knowledge and Expertise

• 5 years of hands-on experience in eDiscovery operations, legal technology, or legal services
• Deep knowledge of the Electronic Discovery Reference Model (EDRM) and its practical application
• Proven understanding of how corporations, law firms, and legal service providers manage discovery workflows
• Familiarity with regulatory requirements, case law, and industry standards governing eDiscovery (FRCP, data privacy, information governance)
• Demonstrated success leading business transformation or process improvement initiatives
• Ability to develop compelling business cases with quantified value propositions
• Exceptional stakeholder management skills with ability to influence at all organizational levels
• Outstanding facilitation and presentation skills for workshops, executive briefings, and strategic sessions
• Strong analytical thinking with ability to synthesize complex information into clear recommendations
• Excellent written communication for documentation, proposals, and strategic deliverables
• Ability to translate technical capabilities into business value and operational outcomes

Preferred Qualifications

• MBA, JD, or advanced degree in related field
• Working knowledge of Nuix solutions including Workstation, Automate, Investigate, Discover
• Professional certifications in business analysis (CBAP), or process improvement (Lean Six Sigma)
• Background in management consulting, especially with Big 4 or legal technology consulting firms

Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.

About Us
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
https://www.nuix.com/
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision
Finding Truth in a Digital World.

Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values
· TAKE OWNERSHIP
· RESILIENT
· UNAFRAID
· TEAM NUIX
· HERO OUR CUSTOMERS


We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.