Inventory Agent in Charge

About nuEra

nuEra Cannabis is an independent, family-owned and family-run cannabis company that got its start in Illinois during the earliest days of the state’s medical program. From those roots, nuEra has continued to grow into a multi-state operator with a strong reputation for disciplined operations, quality, and customer-focused retail.

Today, nuEra operates nine dispensaries in Illinois, along with a major cultivation and processing operation that produces a broad portfolio of top-selling brands. nuEra has also entered the new Kentucky medical cannabis market, including one of the first medical dispensaries to open in the state..

The name nuEra reflects what legalization truly created: not just a change in laws, but a new era of cannabis, an era defined by safer products, higher quality standards, and more choice than ever before.

Role Summary:

We are seeking a dedicated and experienced individual to fill the role of Inventory Agent in Charge within our cannabis dispensary. As the Inventory Agent in Charge, you will play a pivotal role in overseeing the day-to-day operations of the dispensary, ensuring compliance with state regulations, providing exceptional customer service to our clients, and managing inventory effectively. You will lead a team of budtenders and support staff, fostering a positive work environment and promoting teamwork. The ideal candidate will have a deep understanding of cannabis products, strong leadership skills, and a commitment to upholding industry standards.

The ideal candidate must be 21 years of age or older, capable of thriving in a fast-paced environment as we continue to grow and expand. You should possess excellent interpersonal skills, be a trustworthy and effective leader, and consistently provide an outstanding experience for both our customers and employees.

Inventory Responsibilities:

• Maintain organization in the vault and day storage areas and ensure daily completion of inventory checks.
• Investigate and reconcile/reported discrepancies following standard operating procedures (SOP).
• Oversee product destruction in compliance with regulations, coordinating with OPS.
• Ensure timely placement of items nearing expiration (within 60 days) on sale and accurately record manifests, including expiration dates.
• Maintain an up-to-date calendar with upcoming delivery schedules and ensure all products are available for sale within 24 hours of their arrival.
• Manage accessory program stock, complete ordering, and confirm product availability for upcoming promotions.
• Monitor and enforce point-of-sale (POS) inventory practices.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Train staff on compliance procedures, including age verification and product handling.
• Oversee inventory levels and maintain accurate records of product quantities; monitor product quality and report any issues to the appropriate authorities.
• Coordinate with suppliers to replenish stock and ensure a diverse product selection; ensure products are properly labeled and stored.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Collaborate with management and marketing teams to develop and implement sales and marketing strategies.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Additional duties as assigned by company leadership.

Qualifications:

• High school diploma or equivalent required.
• Minimum of two (2) years of supervisory experience, preferably in cannabis is a plus.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays is required.
• Ability to handle responsibilities without direct supervision.
• Must be 21 years of age and ability to pass State required background qualifications.

Job Type: Full-time

Pay: $18.00 - $22.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $22