Kennel Shelter Attendant - Animal Services - J02350 - 53300

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SUMMARY: Under the general supervision of the Animal Control Manager, performs animal care, kennel maintenance, and routine shelter operations. Provides clerical and customer service support for animal intake, impoundment, adoption, redemption, and release activities.

This position is required to work before, during, and after natural disasters, emergencies or other critical incidents, as directed by the Department Head or designee.

WORK SCHEDULE: This is a full-time position with a standard 40-hour work week. Work schedules include weekends and may require working consecutive days, including all seven days of the week, based on operational needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide daily feeding, watering, exercise, enrichment, and humane care for shelter animals.

Perform intake, processing, and documentation of animals in accordance with departmental policy and supervisory direction.

Maintain legally required quarantine and observation records in accordance with state law, rabies control regulations, and departmental policy.

Administer vaccinations and medications and perform basic animal health monitoring as authorized and trained.

Bathe animals and provide basic grooming to support animal health and adoptability.

Release animals to owners, adopters, and approved rescue organizations in accordance with established policies, procedures, and supervisory direction.

May assist with or be exposed to humane euthanasia procedures in accordance with departmental policy.

Dispose of animal carcasses in accordance with applicable laws, safety standards, and departmental procedures.

Clean, disinfect, and maintain animal housing areas, grounds, and equipment in accordance with state and local regulations.

Monitor kennel and facility conditions and report maintenance, equipment, or pest control issues.

Perform minor facility maintenance or repairs as needed.

Accurately maintain shelter records, logs, and observation documentation.

Maintain inventory of supplies and equipment and report shortages or concerns.

Take photographs and short videos of animals for use in shelter records, adoption listings, and official social media or promotional platforms.

Provide guidance to volunteers and community service workers as assigned.

Assist with community outreach events, including adoption events, vaccination clinics, and public education activities.

Transport animals to veterinary clinics, rescue partners, or other approved locations.

Performs other related duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to safely handle, restrain, and care for animals.

• Ability to follow written and verbal instructions, policies, and procedures.

• Ability to interact professionally with the public, coworkers, and volunteers.

• Ability to perform basic clerical duties and maintain accurate records.

• Ability to work independently and as part of a team in a fast-paced environment.

• Ability to maintain professionalism and emotional resilience when working with animals and the public in stressful situations.

• Ability to work in a shelter environment and varying weather conditions, including inclement weather.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED), a minimum of six months of experience working with animals required.

Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Texas Class C Driver’s License required.

OTHER SKILLS AND ABILITIES: Thorough knowledge of the laws and regulations governing the licensing, quarantine and impounding of animals. Ability to develop and maintain cooperative relationships with the public. Good physical condition and strength to lift animals weighing up to 100 pounds. Ability to manage animals. Ability to communicate effectively orally and in writing.

PHYSICAL DEMANDS: The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires frequent standing, walking, bending, stooping, kneeling, climbing and reaching. The employee must regularly use hands and arms to handle animals, tools, equipment, and cleaning supplies. The position requires the ability to lifts and move animals and equipment weighing up to 100 pounds. Visual acuity is sufficient for close work, distance viewing, and safe animal handling is required. The employee must be able to communicate effectively and hear adequately in a noisy environment.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an animal shelter setting and outdoors in varying weather conditions, including inclement weather. The employee is regularly exposed to animal noise, odors, cleaning chemicals, and biological hazards associated with animal care, including potential exposure to zoonotic diseases. The position may involve exposure to moving equipment, electrical sources, wet or slippery surfaces, and loud noise levels. Appropriate personal protective equipment is provided and required.

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