People Operations Manager/Director

Location: Remote (US or Canada), Hybrid Toronto

Department: Operations

Reports to: Rahul Parikh, COO

About Nue

Nue is redefining how modern companies manage their revenue lifecycle. Our platform unifies quote-to-cash operations—CPQ, billing, and revenue automation—into one intelligent system built for speed and scale. We’re growing quickly and building a team that’s as ambitious, curious, and collaborative as the customers we serve.

The Opportunity

We’re looking for a People Operations Manager who thrives at the intersection of systems, culture, and scale. Reporting to the COO, you’ll design and operate the backbone of Nue’s people infrastructure—driving programs and processes that keep our fast-growing global team aligned, supported, and inspired.

This is a builder’s role: ideal for someone who loves turning ideas into systems, believes that AI and automation are essential tools, and wants to help shape the culture of a high-performing, people-first company.

What You'll Do

• Own the day-to-day operations of People & Culture: onboarding/offboarding, HR administration, compliance, and employee lifecycle management. Manage HR Generalist.
• Manage and continuously improve our core people stack—Rippling, Teamtailor, and Gem—to ensure data integrity, automation, and a great user experience.
• Evaluate, implement, and integrate new tools as we scale (e.g., engagement analytics, learning platforms, performance management, compensation benchmarking).
• Partner with the COO and leadership team to design scalable frameworks for hiring, development, and performance management.
• Build seamless onboarding and enablement experiences that accelerate productivity and connection across remote teams.
• Use data and dashboards to monitor people metrics (time-to-fill, retention, engagement, diversity, cost per hire) and identify improvement opportunities.
• Act as an advisor and problem-solver for managers and employees on all people-related topics—from career growth to team dynamics.
• Champion an AI-first mindset in HR operations: using AI to automate routine work, surface insights, and enhance decision-making.
• Cultivate a culture grounded in empathy, excellence, and accountability—helping Nue scale without losing its humanity.
  
  

What You Bring

• 5 years of experience in People Operations, HR Business Partnering, or HR Generalist roles in high-growth tech or SaaS environments.
• Proven ability to manage the full employee lifecycle and implement scalable, automated processes.
• Strong operational acumen: able to balance strategic design with hands-on execution.
• Strong expertise with HR tech stacks (HRIS, ATS, engagement, and analytics tools) and enthusiasm for evaluating and adopting new systems.
• Excellent communication and relationship-building skills with teams at all levels.
• Comfort operating in a fast-moving, ambiguous environment with shifting priorities.
• Curiosity, systems thinking, and a builder’s mindset—constantly looking for ways to improve through process, data, and technology.
  
  

Bonus Points If You Have

• Experience working in early-stage SaaS or revenue-operations companies.
• Previous ownership of tools like Lattice, CultureAmp, ChartHop, or Gusto.
• Demonstrated ability to leverage AI (e.g., ChatGPT, Rippling automations, or HR analytics) in your daily work.
  
  

Why Nue

At Nue, you’ll join a team that’s bold, empathetic, and deeply committed to excellence. We move quickly, think globally, and believe that how we work is just as important as what we build. You’ll have the opportunity to shape the systems, culture, and experiences that define life at Nue as we scale worldwide.

Compensation And Benefits

• Competitive salary and equity package.
• Comprehensive health, dental, and vision coverage.
• Flexible time-off policy and remote-first culture.
• Opportunity to work in the dynamic and innovative Silicon Valley tech ecosystem.
• The chance to work on groundbreaking projects and influence the future of finance and payment systems.
• A collaborative and supportive team environment that encourages personal and professional growth.
  
  

Compensation

The compensation band for this role is $130,000–$175,000 USD annually for candidates based in the United States and $135,000-$180,000 CAD annually for candidates based in Canada. Final compensation will depend on skills, experience, and internal pay equity. Slight variation by location reflects market conditions.