What are the responsibilities and job description for the Scheduling Specialist position at Nuclear Care Partners?
Nuclear Care Partners is seeking a Scheduling Specialist to join our incredible team in Piketon, OH. Our ideal candidate will be a detail-oriented problem solver with exceptional customer service skills and the ability to be flexible and adapt to change. If you have a heart for service and a desire to impact the lives of atomic heroes, we want to talk to YOU!
Shifts: Monday-Friday 8am-5pm. In-office setting.
Compensation/Benefits
Shifts: Monday-Friday 8am-5pm. In-office setting.
Compensation/Benefits
- Medical/Dental/Vision Insurance
- 401k option
- Paid Time Off
- Life Insurance
- Employee Assistance Program
- And More!
- Excellent communication skills, interacting with patients, family members and staff, ensuring patient is receiving superb care and service.
- Must be very detail oriented, completely staffing each patient in advance, and be willing to make adjustments in the moment as needed.
- Ambassador of the organization, weekly check-ins with patients and patient families to determine a change in schedule (different times, days, etc.).
- Works under the direction of the branch leader to ensure that all patient visits are scheduled and staff are appraised of their schedules.
- Develops a monthly schedule for 100 employees or more.
- Able to maintain a consistent schedule of caregivers for the patient and a desirable schedule for nurses and aides.
- Manage On-Call schedule for the branch, specifically for 24-hour patients.
- Monitor reports of daily nursing hours utilized for the branch.
- Manage call offs, missed visits, and late staff and coordinates with the branch leaders daily/weekly regarding patterns and trends.
- Maintains a pool of staff to fill call off shifts, and handles these situations quickly and effectively. Monitor call off situations to determine if there are problems that need to be resolved.
- Strong computer skills to prepare, change, and update the schedule.
- Reviews the approved time off requests and schedules patients accordingly, to include; vacation, leave of absences and unpaid time off.
- Solve problems quickly, while maintaining the highest level of professionalism and customer service.
- Must be able to be flexible and committed to scheduling, especially when after hours or last minute situations arise.
- Focuses on attention to detail to ensure mistakes do not occurs, that schedules are communicated in a timely fashion and all staff/patients are aware of changes.
- Performs other duties as assigned.
- High School Diploma or GED required
- Excellent writing, organizational, and time management skills
- Ability to work independently, multi-task, prioritize and function in a team environment.
- Must possess a professional, courteous, and customer-oriented demeanor. Must be discrete, trustworthy, and possess high level of integrity.
- Minimum 2 years scheduling experience in a clinical or healthcare organization strongly preferred