What are the responsibilities and job description for the Customer Service Appointment Coordinator position at Nucar?
Customer Service Coordinator wanted! Come join our team here at Nucar Toyota of North Attleboro. This is a great opportunity to be part of a winning team that will reward you for your passion!
Requirements:
- Minimum of 1 - 3 year's experience handling inbound / outbound CS or sales calls.
Excellent telephone skills are an absolute must for this position.- A proven history of inside internet marketing and / or scheduling service appointments.
- The ability to instantly build rapport with clients.
- Superb communications skills, both verbal and written.
- Must be a quick learner and be self-disciplined with a "never say die" attitude.
- A professional demeanor and the ability to face rejection without losing momentum.
- Superb customer service skills with the proven ability to resolve customer service issues.
- The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
- Basic computer knowledge including Microsoft Office and Google and efficient typing and writing skills.
- Strong organizational expertise and an attention to detail.
- Must be able to work flexible hours and days, including some weekends and holidays.
- Cashier experience a plus
We Offer:
- Great opportunity to join a proactive, customer focused company.
- Excellent benefits package, including Medical, Dental, Vision, 401K with company contribution, and Paid Vacations.
We are excited about meeting you
DCD Automotive/Nucar is a drug free, equal opportunity employer that promotes from within operating in comfortable, modern and safe facilities