What are the responsibilities and job description for the Service Advisor position at Nucar Chevrolet of Norwood?
Nucar Chevrolet of Norwood, 381 Providence Highway, is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance.
Job Responsibilities:
- Greet customers when they arrive at the parts and service center and direct them to an available mechanic
- Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
- Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options
- Answer questions about service outcome, maintain process transparency
- Inform customers about warranty protections and potential cost savings
- Help customers make informed decision between trading in a car or repairing it through our shop
- Manage and oversee the service center's workflow and scheduling
Education and/or Experience:
- High School Diploma or equivalent required
- Extensive knowledge of automotive industry and parts required
- Previous service or advising experience is preferred
Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
- Medical, Dental, Vision Coverage
- Life Insurance
- Fitness Discount
- Short & Long-Term Disability Insurance
- Employee Referral Bonus, Longevity Bonus
- Paid Vacations, Paid Holidays, & 401K with Company Contribution
We are excited about meeting you!
Nucar is a drug free, Equal Opportunity Employer