What are the responsibilities and job description for the Messaging Administrator position at NTT DATA?
Company Overview: Req ID: 347108 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Messaging Administrator to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US).REMOTE
Job Description: Job Title: Messaging Administrator / Exchange Online Specialist Experience: 5-7 Years Location: US/Canada Start Date - ASAP End Date - 31-March 2026 Job Summary: NTT DATA's Client is seeking an experienced Messaging Administrator with strong expertise in Microsoft Exchange Online and hybrid environments. The ideal candidate will play a key role in managing, migrating, and maintaining messaging infrastructure, including Exchange Online, on-premise Exchange 2019, and related email security systems. The role requires hands-on technical skills, strong troubleshooting capabilities, and proficiency in PowerShell scripting for automation and administration tasks. Key Responsibilities: Manage and maintain Exchange Online, Exchange 2019 hybrid, and email gateway environments. Lead and execute Exchange Online tenant-to-tenant migrations, ensuring minimal business disruption. Diagnose and troubleshoot incidents during migration and day-to-day operations. Utilize PowerShell scripting for system administration, automation, and migration processes. Act as Tier 2/3 support for Exchange Online, Microsoft Teams, and Exchange on-premise via ServiceNow. Serve as the primary point of contact for major migration and support projects. Oversee mail routing, email flow, and security across environments. Configure and maintain SMTP relay and related services. Collaborate with the Active Directory team to ensure seamless integration with messaging infrastructure. Apply foundational networking knowledge to support information delivery and troubleshoot connectivity issues. Required Skills & Qualifications: Exchange Online Management: Minimum 5 years of hands-on experience in administration, configuration, and troubleshooting of Exchange Online environments. Tenant-to-Tenant Migrations: At least 2-3 years of experience executing and managing large-scale Exchange Online tenant migrations. Exchange Hybrid Deployments (2019): 3 years of experience supporting or managing hybrid Exchange 2019 environments, including mail flow and coexistence. PowerShell Scripting: 4 years of experience developing and using PowerShell scripts for automation, reporting, and Exchange management. Incident Troubleshooting & Root Cause Analysis: Proven experience (5 years) diagnosing and resolving complex messaging issues during migration and production operations. Tier 2/3 Technical Support: 3-5 years providing advanced support for Exchange Online, Teams, and on-premise Exchange environments via platforms like ServiceNow. Mail Routing & Email Security: 3 years of experience managing email routing, spam filtering, and security solutions. SMTP Relay Management: 2 years of experience configuring and maintaining SMTP relays and related mail transport services. Microsoft Active Directory Integration: 5 years of experience supporting and integrating AD with messaging infrastructure. Networking Knowledge: Solid understanding (3 years) of TCP/IP, DNS, firewalls, and network troubleshooting as they relate to messaging and mail flow. Preferred Qualifications (Nice to Have): Microsoft 365 Certified: Messaging Administrator Associate (MS-203) or equivalent certification. Experience with email gateway solutions (e.g., Proofpoint, Mimecast, or Microsoft Defender for Office 365). Exposure to Microsoft Teams administration and M365 compliance/security features.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Job Description: Job Title: Messaging Administrator / Exchange Online Specialist Experience: 5-7 Years Location: US/Canada Start Date - ASAP End Date - 31-March 2026 Job Summary: NTT DATA's Client is seeking an experienced Messaging Administrator with strong expertise in Microsoft Exchange Online and hybrid environments. The ideal candidate will play a key role in managing, migrating, and maintaining messaging infrastructure, including Exchange Online, on-premise Exchange 2019, and related email security systems. The role requires hands-on technical skills, strong troubleshooting capabilities, and proficiency in PowerShell scripting for automation and administration tasks. Key Responsibilities: Manage and maintain Exchange Online, Exchange 2019 hybrid, and email gateway environments. Lead and execute Exchange Online tenant-to-tenant migrations, ensuring minimal business disruption. Diagnose and troubleshoot incidents during migration and day-to-day operations. Utilize PowerShell scripting for system administration, automation, and migration processes. Act as Tier 2/3 support for Exchange Online, Microsoft Teams, and Exchange on-premise via ServiceNow. Serve as the primary point of contact for major migration and support projects. Oversee mail routing, email flow, and security across environments. Configure and maintain SMTP relay and related services. Collaborate with the Active Directory team to ensure seamless integration with messaging infrastructure. Apply foundational networking knowledge to support information delivery and troubleshoot connectivity issues. Required Skills & Qualifications: Exchange Online Management: Minimum 5 years of hands-on experience in administration, configuration, and troubleshooting of Exchange Online environments. Tenant-to-Tenant Migrations: At least 2-3 years of experience executing and managing large-scale Exchange Online tenant migrations. Exchange Hybrid Deployments (2019): 3 years of experience supporting or managing hybrid Exchange 2019 environments, including mail flow and coexistence. PowerShell Scripting: 4 years of experience developing and using PowerShell scripts for automation, reporting, and Exchange management. Incident Troubleshooting & Root Cause Analysis: Proven experience (5 years) diagnosing and resolving complex messaging issues during migration and production operations. Tier 2/3 Technical Support: 3-5 years providing advanced support for Exchange Online, Teams, and on-premise Exchange environments via platforms like ServiceNow. Mail Routing & Email Security: 3 years of experience managing email routing, spam filtering, and security solutions. SMTP Relay Management: 2 years of experience configuring and maintaining SMTP relays and related mail transport services. Microsoft Active Directory Integration: 5 years of experience supporting and integrating AD with messaging infrastructure. Networking Knowledge: Solid understanding (3 years) of TCP/IP, DNS, firewalls, and network troubleshooting as they relate to messaging and mail flow. Preferred Qualifications (Nice to Have): Microsoft 365 Certified: Messaging Administrator Associate (MS-203) or equivalent certification. Experience with email gateway solutions (e.g., Proofpoint, Mimecast, or Microsoft Defender for Office 365). Exposure to Microsoft Teams administration and M365 compliance/security features.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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